Campaign Management, Marketing Strategy-Sr Associate

Intro Marketing Summary:

The Consumer Bank Acquisition Marketing team is responsible for driving incremental high‐quality customer growth by launching and leading direct-to-consumer marketing campaigns that acquire new customers and deepen existing relationships.

The Acquisition Marketing Campaign Management team is seeking an energetic, motivated and experienced marketing campaign manager to drive best-in-class consumer experiences, serving as a creative marketing leader and executing multi-channel marketing campaigns.

Job Description:

As a Marketing Strategy Sr. Associate you will be responsible for developing, executing, and managing marketing programs/campaigns to support key retail marketing initiatives across multiple channels, with a heavy emphasis on digital channels. These programs could include awareness, product launch marketing, website-specific marketing experiences, local listings management, acquisition, customer cross-sell and retention campaigns. :

Job Responsibilities:

• Serving as the creative marketing leader driving best-in-class consumer experiences
• Leading internal and external agency briefing and creative development
• Managing campaigns (digital and print, awareness and offer-based) to ensure initiatives are on-strategy, on time and within budget parameters
• Thinking critically and making recommendations to optimize campaigns to improve results, drive efficiencies and reduce costs
• Collaborating with marketing strategy managers to identify opportunities, campaign strategy and the framework for measurement and reporting
• Ensuring strong focus on end-to-end customer experience, delivering exceptional customer experience overall, while also ensuring all the details of the experience are flawlessly executed
• Effectively and efficiently working within multiple systems and processes throughout the creative development and campaign process to ensure proper approvals and controls required for a successful launch
• Contributing innovative and creative ideas as well as channel best practices
• Managing multi-channel execution (from concept development to delivery) including working across multi-functional teams, such as: Product and Marketing Strategy team, Agencies for creative development and execution, Modeling team, list team and list brokers to influence and coordinate targeting, Analytics team to report campaign results and campaign optimization recommendations, Print/Production/Fulfillment Agencies (and or liaison) and Legal and Compliance for approval of all marketing content

Required qualifications, capabilities and skills:

• Proven track record in direct or digital marketing with 5 years of experience
• Strong knowledge of campaign execution and/or project management
• Digital consumer marketing experience in owned, earned and paid channels - Strong executional knowledge of social, paid display, email, SEO content and website creative
• Knowledge of database marketing principles, segmentation, testing and results measurement
• Ability to think strategically, but willingness to "roll up your sleeves" and manage the details of direct marketing project execution
• High energy, solutions-oriented individual with the ability to work in a fast-paced environment, while managing multiple initiatives simultaneously, working well under pressure with tight deadlines, and prioritization
• Strong relationship development and negotiating skills; able to earn respect and trust among internal and external business partners and team members
• Team player with a positive, can-do attitude; must be comfortable with continuously changing opportunities and priorities
• Meticulous attention to detail and a curious mindset
• Creativity and innovation with a focus on constant improvement
• Excellent written and oral communication skills

Preferred qualifications, capabilities and skills:

• 2 years of agency/vendor management experience
• Specific experience in financial services including debit or credit marketing and/or agency-side experience is a plus
• 4-year college degree

**Please note, we are back in the office in a hybrid model (3 days a week) we will not consider 100% remote or other locations if not listed on this requisition

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans