Frazer Enterprises - Client & Project Operations Coordinator

Be the go-to coordinator for boutique agencies making a real difference in health, science, and education.

$2,800 - $3,200 per month | Full-time

We're Frazer Enterprises, and we offer something pretty unique: two boutique marketing agencies under one roof.

With Forma Life Science Marketing, we work with some of the biggest brands, research organisations, and CEOs in the life science market, alongside growing start-ups and medium-sized businesses seeking to achieve their marketing and sales targets.

With vitalink, we're a strategic marketing partner for leaders in health, life sciences, education, workforce development, and social innovation. By integrating deep sector intelligence with a passionate understanding of the barriers communities face, from social determinants of health to educational access and economic opportunity, we create strategies that are insightful, authentic, and powerfully effective.

What makes us different is our approach.

We begin every project with a simple question: how can we help our clients achieve their goals?

We use language that the audience will hear, not tune out. We believe in meaningful work, strong relationships, and doing things the right way.

Our team is small, collaborative, and remote-first.

We're looking for someone who thrives in an environment where people wear multiple hats, clients trust us as genuine partners, and every day brings new opportunities to make a real difference in health, science, and education.

We're looking for a Client & Project Operations Coordinator.

You'll be the central hub keeping our projects moving, our clients supported, and our internal operations running smoothly. This role is ideal for someone who thrives in a fast-moving environment, enjoys working with clients, and loves bringing structure to complex, multi-step projects.

In this role, you will:

🗓️ Manage project timelines, tasks, and deliverables in Asana

📋 Schedule meetings, prepare agendas, capture notes, and track follow-up items

🚀 Lead project kick-off meetings and support regular status calls

📂 Maintain accurate project documentation, assignments, and updates

🎉 Coordinate logistics for annual conferences and periodic events

📊 Prepare client wrap-up reports and asset summaries

🤝 Serve as a friendly, reliable point of contact for day-to-day client communication

✅ Follow up with clients after meetings on what was discussed, assignments, next steps, and gather missing information

✏️ Prepare creative briefs and support messaging development

📦 Assist with partner kits and other client-facing materials

📱 Manage social media accounts for select clients

📧 Develop and distribute client e-newsletters

🌐 Maintain client websites with updates and blog posts

📈 Support implementation of media or campaign plans (operational tasks only)

🛠️ Support event logistics and internal operations tasks

👥 Help coordinate weekly staff meetings

📑 Prepare presentations, agendas, and internal materials

🗂️ Maintain organised digital files and documentation

Working Hours : This is a full-time role, Monday to Friday, working from 9am to 3pm Eastern Time. There may be rare instances where a meeting is needed between 3pm - 5pm EST.

Requirements

To excel in this role, you need:

✅ 2 to 4 years experience in project coordination, client support, operations, or a related role

✅ Experience working for a US or International Business.

✅ Strong organisational and time-management skills

✅ Excellent written and verbal communication

✅ Comfortable interacting with clients via email, phone, and video

✅ Proficient with MS Office and Google Workspace

✅ Ability to work independently and manage multiple priorities

✅ Professional, personable, and eager to learn

Brownie points for:

⭐ College degree

⭐ Experience in marketing

⭐ Experience with life sciences or higher education

⭐ Experience with Asana

⭐ Good writing or proofing skills

⭐ Agency experience in marketing, communications, or life sciences marketing

You genuinely enjoy bringing order to moving pieces.. Keeping projects on track, staying ahead of details, and helping both clients and teammates stay aligned comes naturally to you.

You communicate confidently and professionally, but in a warm and approachable way. You’re the type of person who notices what needs to be done before being asked, follows through reliably, and enjoys solving problems as they come up.

Juggling multiple priorities doesn’t overwhelm you - it keeps you engaged. You’re curious, positive, quick to learn new tools, and comfortable working with technology in a fast-moving environment.

Benefits

What’s in it for you?

💰 Pay: $2,800 - $3,200 per month*

🖥️ Full-time : Fully remote

🌴 20 days paid time off, including holidays of your choice

🤝 Collaborative, supportive, small-team environment

🌍 Work with clients in life sciences, health, education, and social innovation

📚 Opportunities to contribute to presentations, creative briefs, and client strategy

• Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

This is our typical hiring process - occasionally, it may include extra steps.

For this role, JobRack is partnering with the company to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you!

🔍 How to shine

• Read the role details carefully.

• Submit a thoughtful, high-quality application.
  • Stay responsive - we’ll keep you updated at every stage.

✨ Important notes
• Apply only through JobRack; please don’t contact the company directly.
• We expect a respectful hiring experience - any disrespect means instant disqualification.
• This is a full-time, primary role (no freelancing or second jobs).

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