Senior Sales Enablement & QA Manager

Many small home service businesses grapple with the complexities of daily operations, from efficiently scheduling jobs and managing crews to ensuring timely invoicing and payment collection. Our customers often find themselves overwhelmed by paperwork, struggling to keep up with customer expectations for convenience and quick responses, and bogged down by disconnected manual processes. These challenges can hinder their growth, profitability, and ability to provide the high-quality service their customers deserve. They need a streamlined way to manage their entire workflow, from the initial customer request to the final payment, without the hassle of juggling multiple, disparate tools. The pressure to modernize is immense, as customer expectations are continually evolving, and larger competitors often have more resources to invest in technology.

At Jobber, we understand these critical pain points because we were born from a desire to solve them for a local painting business back in 2011. We provide an all-in-one platform specifically designed to help these small home service businesses modernize their operations, enhance their earning potential, and consistently meet and exceed evolving consumer expectations. Our software supports businesses throughout the entire customer lifecycle, enabling them to send professional quotes, efficiently schedule and dispatch crews, manage job details on the go, invoice customers seamlessly, and accept credit card payments effortlessly. By bringing people and technology together, we empower these businesses to operate more efficiently, scale their operations effectively, and ultimately improve customer satisfaction. We believe that when small businesses win, our communities thrive, and we are dedicated to providing the tools and support they need to succeed in an increasingly competitive landscape. Our customers are the backbone of our communities, and we're committed to helping them navigate the challenges of entrepreneurship and build successful, sustainable businesses.