AU, CA + 8 moreFor ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
We are seeking a versatile and personable Intake Specialist who will also serve as a receptionist and provide light administrative support for Job Duck. In this role, you will be the first point of contact for prospective and existing clients, helping create a professional and welcoming experience from the very first call or message. Your day to day work will blend client communication, legal intake, calendaring, and document support, making you a key contributor to smooth operations and client satisfaction. This position is ideal for someone who is confident speaking with clients, highly organized, and eager to learn within a legal environment. A detail-oriented and proactive professional will thrive here, especially one who enjoys variety and being trusted with responsibility.
• MonthlyCompensation Range: 1,245 to 1,350 USD
Responsibilities include, but are not limited to:
• Calendar deadlines and appointments and regularly check upcoming due dates
• Take and process client payments
• Schedule consultations and manage client appointments
• Follow up with clients regarding document requests and missing information
• Run billing tasks and support invoice management through Clio
• Pull exhibits and assist with document preparation
• Manage and monitor emails for timely responses and follow-ups
• Conduct intake conversations with new and prospective clients
• Save, organize, and maintain digital client files
• Send representation agreements and intake documentation
• Answer incoming phone calls and act as the primary receptionist
Requirements:
• High attention to detail in both written and administrative work
• Clear, confident, and professional verbal communication
• Comfortable speaking with clients and internal stakeholders
• Willingness to speak up, ask questions, and provide input when needed
• Intelligent, curious, and eager to work and learn
• Easily trainable and receptive to feedback
• Reliable and consistent follow-through on tasks and deadlines
Software
- Clio for CRM, billing, and file tracking
- RingCentral for VOIP and call handling
- Outlook for email management
- Google Calendar for scheduling and calendaring
- OneDrive for document storage and file organization
Work Schedule: Monday-Friday
Expected call volumes: 6-15
Location: Remote
Time Zone: Pacific Standard Time [PST]
Work Shift:
8:30 AM - 5:30 PM [PST][PDT] (United States of America)Languages:
English, SpanishReady to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Canada
India
Ireland
New Zealand
Philippines
Singapore
South Africa
United Kingdom
United States
Argentina only