Implementation Manager

Location: Atlanta, GA. USA (hybrid)

Department: Product & Engineering

Reports To: Basit Khan - Implementation Consultant

Job type: Full Time, Exempt

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. Impiricus is the #2 fastest-growing company in the US according to Inc 5000 data. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to cut through the noise and put physician care delivery at the forefront. With our unique frontline access to HCPs, their insights, and clinical expertise, we are committed to providing life science companies with innovative channels and AI technology needed to deliver clear, reliable, and evidence-based resources into the hands of HCPs. Guided by a board of trusted physician advisors, we ensure every message leads to better patient care. Welcome to the future of ethical physician and pharma collaboration!

Job Summary:

The Implementation Manager is responsible for the execution, delivery, monitoring, and reporting of client and onboarding campaigns. This role serves as the primary campaign manager during the implementation phase, managing timelines and ensuring campaigns are end-to-end configured and deployed to meet client requirements. The Implementation Manager partners closely with Client Success and Development teams to implement client-approved specifications, translating approved business requirements into technical execution while proactively identifying and navigating technical limitations during implementation and delivery.

Responsibilities

• Maintain and update campaign details, timelines, and statuses in internal systems
• Track, configure, and launch client campaigns according to defined requirements and timelines
• Monitor active campaigns to ensure delivery, optimal performance, and successful execution
• Communicate campaign-related updates, issues, and needs to Development and Customer Success teams
• Generate, review, and upload client and internal reports in a timely manner
• Support troubleshooting efforts by identifying errors or inconsistencies and escalating as needed

Education & Experience

• Bachelor’s degree in any field from an accredited college or university required
• Entry-level role; prior professional experience is not required
• Strong organizational, communication, and attention-to-detail skills required
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment

Compensation and Benefits

The base salary range for this role is $50,000-$55,000

Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.

Benefits:

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance
Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)
Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home.
401(k): Save for your future with tax advantages (and company match!)

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.