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ServiceNow Developer (Mid Level)

ICF is a global consulting and technology services provider that partners with government and commercial clients to deliver professional services and technology solutions. They address complex challenges in areas like energy, environment, health, and public safety.

ICF

Employee count: 5000+

Salary: 81k-139k USD

United States only

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As a ServiceNow Developer, you play a pivotal role in successfully developing and deploying ServiceNow solutions for our clients. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients.

Requirements

  • 3+ years of software development experience
  • 1+ years of experience implementing ServiceNow solutions
  • 1+ year experience with CSM or ITSM
  • 1+ year experience troubleshooting and resolving technical issues related to ServiceNow implementations
  • 1+ year experience scripting beyond basic ServiceNow scripts
  • 1+ year experience in Agile Scrum
  • Certified in one or more additional mainline certifications, with preference for: ServiceNow Certified Application Developer, ServiceNow Certified System Administrator, Certified Implementation Specialist – Human Resources, Certified Implementation Specialist – Customer Service Management, Certified Implementation Specialist – Discovery, Certified Implementation Specialist – Software Asset Management, Certified Implementation Specialist – Project Portfolio Management
  • Experience in App Engine
  • Service Portal customization experience
  • Hands-on experience (>480 hours each) configuring or building 3 or more ServiceNow applications
  • In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
  • Familiarity with ITIL processes and IT Service Management (ITSM) principles
  • Strong scripting skills in JavaScript and GlideScript
  • Strong technical skills, including workflow configuration, and business rule development.
  • Experience in customizing UI and creating complex workflows.
  • An understanding of integration techniques with external systems
  • Hands on experience troubleshooting and resolving technical issues.
  • An active DHS or DoW clearance

Benefits

  • Paid Time Off
  • 401k Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Retirement Plan
  • Flexible Work Arrangements

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 81k-139k USD

Location requirements

United States

Hiring timezones

United States +/- 0 hours

Job categories

Mid Level ServiceNow Developer

Skills

ServiceNowCSMITSMAgile ScrumService PortalITILJavaScriptGlideScriptWorkflowsBusiness Rules

About ICF

Learn more about ICF and their company culture.

View company profile

We are ICF, a global consulting and technology services company. For over 50 years, we've been partnering with clients to help them solve their most complex challenges and navigate change. Our journey began in 1969 when Clarence 'Lucky' Lester, a Tuskegee Airman, along with three U.S. Department of Defense analysts, founded the Inner City Fund. Initially, our mission was to finance and support minority-owned businesses in winning government contracts. However, our consulting expertise soon became our primary strength, leading us to reorganize as a consulting firm named ICF Incorporated. Throughout the 1970s and 1980s, we focused on providing consulting services on energy issues to U.S. federal agencies.

Our growth and evolution have been marked by strategic expansions and a broadening of our service offerings. We went public in 1989 after acquiring Kaiser Engineering, becoming ICF Kaiser and venturing into engineering and construction services. Though ICF and Kaiser later split, our consulting business continued to thrive. In 2006, we became ICF International, reflecting our expanding global presence and the increased scope of our services, which now range from advisory to implementation and improvement. Today, with approximately 9,000 dedicated professionals across more than 90 offices worldwide, we combine deep industry expertise with cutting-edge innovation. We're passionate about making a positive impact and work across diverse sectors including energy, environment, infrastructure, health, education, social programs, public safety, and consumer and financial markets. Our commitment extends to fostering a culture where our employees feel their values align with ours, and where their work truly matters. We strive to be a catalyst for shaping a more resilient and prosperous future for our clients and the communities we serve.

Employee benefits

Learn about the employee benefits and perks provided at ICF.

View benefits

401(k) Retirement Matching

ICF offers 401(k) retirement matching.

Pet Insurance

Pet insurance is offered as a benefit.

Flexible Work Arrangements

Flexible work arrangements are offered.

Life Insurance

Life insurance is offered to employees.

View ICF's employee benefits
Claim this profileICF logoIC

ICF

Company size

5000+ employees

Founded in

1969

Chief executive officer

John Wasson

Markets

Management ConsultingTechnology ServicesEnergy ConsultingEnvironmental ServicesInfrastructure ConsultingHealthcare ConsultingFinancial Services ConsultingSocial Impact ConsultingPublic Sector ServicesEducation consulting

Employees live in

United States
View company profile

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ICF hiring ServiceNow Developer (Mid Level) • Remote (Work from Home) | Himalayas