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The Service Quality Organization (SQO) is seeking an associate with experience in Microsoft Power Platform, specifically in Power BI, Power Apps, and Power Automate. The ideal candidate will possess a strong understanding of data visualization, app development, and process automation using these tools. Responsibilities include designing and implementing solutions that drive efficiency and enhance decision-making processes across SQO. The candidate should be able to collaborate effectively with cross-functional teams to gather requirements and deliver actionable insights.
- Develops, maintains, and collects structured and unstructured data sets for analysis and reporting
- Uses Power Platform (Power BI, Automate, Apps, Sharepoint) to generate reports and dashboards
- Programs and maintains report forms and formats, information dashboards, data generators, canned reports, and other end-user information portals or resources
- Researches and evaluates innovative analytical methodologies, approaches, and solutions
- Collaborates with analytic and data teams to set objectives, approaches, and work plans
- Interprets and communicates analytic results to analytical and non-analytical business partners
- Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas
- Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires direction and receives guidance where needed
- Follows established guidelines/procedures
The ideal applicant will possess the following skills:
- Report Automation
- Communication Effectiveness
- Detail-Oriented
- Data Analysis Software
- Active Learning
- Problem Solving
- Database Structures
- Data Administration
- Data Gathering
In addition to being a great place to work, Humana also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:
- Medical Benefits
- Dental Benefits
- Vision Benefits
- Health Savings Accounts
- Flex Spending Accounts
- Life Insurance
- 401(k)
- PTO including 9 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time
- And more
Use your skills to make an impact
Required Qualifications
- 2+ years of data analysis and/or reporting
- 1+ year experience with data visualization tools such as Power BI integrated in the Power Platform
- Experience creating automated reports
- Intermediate Microsoft Excel skills including ability to link pivots to external data sources, creating pivot tables and summarizing data into reports and dashboards
- Experience in managed care or health care sector
- Comprehensive knowledge of Microsoft Office Applications including Word and PowerPoint
- Excellent organizational and multi-tasking skills
- Strong written and verbal communication
- Ability to learn business areas quickly
Preferred Qualifications
- 1+ year of experience in SQL or SAS - reviewing, analyzing and problem solving queries
- Experience with MS Sharepoint and MS Loop
- Prior experience working in a system analytics and/or data warehousing environment
- Prior experience with reviewing documents and extracting the data elements necessary for project build requirements and reporting needs
Additional Information
You must be authorized to work in the US without Humana sponsorship as Humana does not provide work visa sponsorship for this role.
Work at Home/Remote Requirements
Work-At-Home Requirements
- To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.
- Wireless, Wired Cable or DSL connection is suggested.
- Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership. (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)
- Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
- Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Our Hiring Process
As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging, and/or Video Interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone or computer. You should anticipate this interview to take approximately 10-15 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$60,800 - $82,900 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
