Contract Manager

About HSO

HSO Success and Ambition

HSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.

HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.

The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.

Job Purpose:

A Contracts Manager plays a crucial senior role in ensuring effective compliance and risk management of contractual agreements and obligations within the organisation. This role involves overseeing the entire contract lifecycle, from direct negotiation with prospects and clients as a well as agreeing contracts with suppliers and partners. Ranging from the initial drafting through to execution and overall governance in line with company policies. The Contracts Manager serves as a key liaison between a number of departments, internal and external legal teams, to ensure that contractual terms are clear, fair, and align with the organisation's objectives.

Key Responsibilities

• Reviewing & negotiating prospect and customer terms, based on feedback to our standard Master Service Agreement and Data Processing Agreement.
• Provide input to the RFP (Request For Proposal) process.
• Review DPAs (Data Processing Agreements).
• Review NDAs (Non Discloser Agreements).
• Ensure all Agreements meet the minimum MAR requirements and have been approved as per the Authorisation Scheme (Purchase process & Appointment list).
• Reviewing other Legal documentation, for example Supplier Code of Conduct, Confidentiality Statements, various Sustainability Statements. Increasingly customers require us to complete questionnaires / assessment.
• Review legal terms changes to SOWs (Statement of Works) that fall outside of the MAR.
• Initiate and administer the Legal DocuSign process.
• Keep template contracts up to date, continuously improve upon them and communicate updates to the business.
• Be familiar with and be prepared to introduce professional legal management software tools.
• Ensure all contracts are stored in a centralized folders for reference purposes.
• Participate in new recruit induction sessions and sales meetings; educating sales colleagues (do's & don'ts, sign off limits, MAR).
• Review applicability of existing contracts and update where necessary in discussion with clients, suppliers and partners. Novate contracts where applicable.
• All purchasing processes; e.g. leasing contracts, training and benefits parties, internal business applications, insurances.
• Maintaining the ISV partner contracts.
• Internal optimisations where processes are supported by legal documents.
• Manage legal aspects Subcontractor Agreements and advise Finance for setup purposes.
• Intercompany Agreements for hiring resources form other HSO entities
• Advising impact of CPI index changes and impact on Credit Limits and credit worthiness.
• Align with Group Legal resources and communicate changes that impact HSO UK

Key Competencies:

· Commercial & budget awareness

· Client facing

• Critical thinking and problem solving skills

· Decision-making

· Communication skills

· Influencing and leading

· Delegation

· Team work

· Negotiation

· Conflict management

· Flexibility

Location:

This will is remote based role but you will be expected in the office / on client site as and when required

Requirements

Experience and Skills

Essential

• Bachelor's degree in business, law, or a related field. A Master's in Business Administration (MBA) may be preferred.
• Proven experience as a Contracts Manager or in a similar role.
• Excellent negotiation, communication, and interpersonal skills.
• Detail-oriented with the ability to manage multiple tasks and deadlines.
• Familiarity with contract management software and tools.
• Legal certification or membership in a relevant professional organisation may be beneficial.

Benefits

Parking and close to Public transport at Office locations

Holidays

Pension

Healthcare

Dental

Life Insurance

Tonic Wellbeing

HSO Perkz

Culture and many more