Transcript Quality Assurance Specialist

We are seeking a detail-oriented and tech-savvy Virtual Assistant to support quality control efforts for written transcripts of livestreamed congressional hearings and other events. This role involves reviewing AI-generated transcripts, identifying and correcting errors, and editing written summaries to ensure accuracy and clarity.

Responsibilities

• Review and compare AI-generated transcripts with original livestream recordings to identify and correct: 1) Speaker misidentifications 2) Typographical errors 3) AI-generated inaccuracies (“hallucinations”)
• Edit, format, and perform quality control on written summaries of hearings/events.
• Conduct quick and effective online research to verify facts, identify speakers, and confirm contextual accuracy.
• Learn and efficiently use AI and other digital tools for transcription review, data processing, and organization.
• Provide feedback to improve AI transcription and summarization tools.
• Maintain organized workflows and meet deadlines with minimal oversight.
• Take ownership of assigned processes and work independently while ensuring high standards of accuracy.

Requirements

• Excellent written communication skills in English.
• Strong web search and online research skills.
• Fast learner, comfortable adopting new AI and data tools.
• High attention to detail and accuracy.
• Ability to multitask and prioritize effectively.
• Self-motivated with a strong sense of accountability.
• Strong listening skills to match spoken dialogue with written transcripts for accuracy checks.
• Prior experience in transcription review, editing, journalism, legal support, or similar fields is a plus.
• Familiarity with congressional hearings, government processes, or legislative work is a plus.
• Experience working with AI tools for transcription or summarization is beneficial.

Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

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