United States onlyOpen Position: Quality Systems Analyst - eChart
Location: Remote
Reports To: Quality Assurance Manager
About Us:
HST Pathways is on a mission to transform healthcare with innovative software technology that enables surgery centers to provide more cost-efficient patient care and better outcomes. Our suite of solutions spans the entire case lifecycle, including scheduling, care coordination, clinical documentation, and revenue cycle. Backed by Bain Capital, we are the fastest growing ASC software company and serve over 1,600 clients, but we’re just getting started and have plans to 10X the value we offer. However, our big ambitions are only as strong as the team behind them, which is why we’re looking to build our team with the best.
What we’re looking for:
You are inspiring, authentic, intuitive, highly motivated, results-driven, and a fast learner. You want to work for a company with a positive work culture that is fast-paced and evolving. You believe that working for a diverse and inclusive organization is best and holds the values of One Team, Inclusion, Transparency, Agility, Empathy, Growth Mindset and Proactivity -- and you’re ready to be an ambassador that exemplifies these qualities. You are data driven and comfortable with a high-volume workload (“roll up your sleeves” approach) and adept at dealing with a dynamic work setting.
Position Overview:
The Quality Systems Analyst ensures that QA efforts align with real-world workflows, business processes, and clinical operations. This mid-level role bridges the gap between product requirements and QA by validating that test coverage is accurate, complete, and relevant to actual system usage. The QSA collaborates with QA Analysts, QA Engineers, and Product teams to translate workflows into structured test cases, confirm domain alignment, and identify coverage gaps. By applying domain expertise, the QSA strengthens product quality and reduces the risk of missed scenarios.
Responsibilities:
- Review and validate test cases to ensure alignment with real ASC workflows and operational processes.
- Translate business and clinical workflows into structured preconditions, test scenarios, and test data requirements.
- Partner with QA Analysts to identify test coverage gaps and ensure critical workflows are tested.
- Provide domain expertise during requirements reviews, sprint activities, and backlog refinement.
- Collaborate with QA Engineers to identify high-value automation candidates based on workflow risk.
- Contribute to QA documentation, standards, and best practices, emphasizing workflow and domain accuracy.
Qualifications:
- 2-5 years of experience in healthcare operations, business systems analysis, or software quality assurance.
- Must have 1+ years of experience with eChart.
- Strong knowledge of ASC workflows, clinical operations, or healthcare business processes.
- Ability to analyze complex workflows and translate them into actionable QA coverage.
- Effective communication skills to collaborate with QA, Product, and Engineering teams.
Preferred Skills:
- Familiarity with Jira, Xray and QA test management practices.
- Exposure to the Software Development Life Cycle (SDLC) and Agile/Scrum methodology.
- Experience with QA automation tools such as SmartBear TestComplete, Selenium, or similar.
- Knowledge of HIPAA, healthcare regulatory standards, or EHR systems.
- Prior experience in a Business Analyst, Systems Analyst, or domain SME role.
Team Culture + Values:
- One Team: We win together, support each other, and share credit.
- Inclusion: We respect differences and welcome every voice.
- Transparency: We’re open, honest, and clear about our goals.
- Agility: We move fast, test ideas, and learn as we go.
- Empathy: We listen, care, and anticipate others’ needs.
- Growth Mindset: We stay curious, keep learning, and aim to improve every day.
- Proactivity: We act thoughtfully, own outcomes, and bring our best selves to work.
Perks & Benefits:
- Remote work environment
- Health benefits paid for employees
- Flexible Paid Time Off Policy
- 11 company holidays per year
- Paid parental leave
- 401K with matching contributions
- Learning and development allowance
- A diverse, inclusive, and fun team!
HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of “One Team”. HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.
CA and US only
