HeadwayHE

Engineering Manager (Web Platform)

We're building a new mental healthcare system. Tens of millions of Americans seek mental health care every day, but the vast majority never get the care they need. Headway is solving this, and we’re doing it all through software.

Headway

Employee count: 501-1000

Salary: 198k-233k USD

United States only

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About engineering at Headway

Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small (~85) but mighty team using technology to build that future (and have a fun time while doing it!).

Principles that guide us:

  • Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they’re facing.
  • Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
  • Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.
  • Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.

Tools we use:

  • Languages: Python 3, TypeScript
  • Libraries Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.js
  • Datastores: Postgres, Redis
  • Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka
  • Monitoring: Datadog, PagerDuty, Sentry
  • Version Control: Github, PagerDuty
  • Vulnerability Management: Snyk, Semgrep
  • Cloud Security: Lacework

About the Engineering Foundations Group at Headway

The Engineering Foundations Group at Headway empowers engineering and product teams to deliver better, faster outcomes. We achieve this by building robust platforms, efficient tools, and streamlined processes that enhance productivity, maintainability, and quality. As a key part of Headway’s Engineering Organization, Eng Foundations consists of specialized pods that enable scalable growth, operational excellence, and product-driven innovation. By providing the core infrastructure and frameworks our teams rely on, we accelerate Headway’s mission to transform mental healthcare.

About the Web Platform Pod

As our Engineering Foundations Group grows, we’re excited to establish a new Web Platform Pod to elevate how we build web applications at Headway. This team will:

  • Standardize our growing suite of web applications on a unified stack, ensuring consistency, reliability, and maintainability.
  • Empower developers with robust tooling, clear guidelines, and automated processes to streamline development and enforce web standards.
  • Enhance observability and performance monitoring to optimize user experience, accessibility, and scalability.
  • Automate testing frameworks to improve code quality and prevent regressions.
  • Enable rapid experimentation by building infrastructure that supports A/B testing, feature flagging, and data-driven iteration, ensuring teams can validate hypotheses quickly and safely

Who you are

We’re looking for experienced engineering team leaders and people managers who are relationship-obsessed, drive results and enable their teams to build for technical excellence. As Engineering Manager of the Web Platform Pod, you will:

  • Set the vision and strategy for how web development is standardized and scaled at Headway.
  • Lead and grow a high-impact team, fostering a culture of excellence, collaboration, and innovation.
  • Drive adoption of best practices across all product engineering teams, ensuring high-quality, accessible, and scalable web applications.
  • Develop and maintain experimentation frameworks, providing engineers and product teams with the tools to run A/B tests, gradual rollouts, and controlled experiments.
  • Collaborate with cross-functional partners (Eng, Product, Design, Growth, Customer Success) to deeply understand user needs and ensure the platform delivers exceptional value.
  • Measure and improve impact by defining KPIs, gathering feedback, and iterating on platform capabilities.

This is an opportunity to shape the future of Headway’s web development ecosystem and make a lasting impact in a fast-paced environment. Your leadership will directly influence Headway’s mission, engineering velocity, and developer experience.

Below are some additional experiences we think help this engineering manager succeed at Headway:

  • 4+ years of people management experience in an engineering leadership role, with prior experience in frontend or fullstack engineering.
  • Experience leading cross-functional teams and working collaboratively with product, design, and other engineering teams.
  • Ability to mentor and guide engineers, fostering technical excellence and a culture of continuous learning.
  • Passionate about building scalable, reliable, and maintainable systems that abstract complexity and empower teams.
  • Strong technical intuition—able to navigate and discuss engineering tradeoffs related to timelines, resources, and long-term maintainability.
  • Deep understanding of modern web technologies, including their strengths, tradeoffs, and best practices.
  • Experience designing and building frontend infrastructure and platform capabilities to support scalable web applications.
  • Strong foundation in performance optimization, observability, and security practices for web applications.
  • Experience with frontend testing strategies (e.g., unit, integration, and end-to-end testing) and CI/CD automation for web applications.
  • Comfortable with ambiguity and thrives in a fast-paced, high-growth environment.

Nice-to-Have:

  • Hands-on experience with A/B testing, feature flagging, and experimentation frameworks.
  • Familiarity with modern web stacks (e.g., React, Next.js, TypeScript) and frontend build systems.
  • Experience in developer productivity tooling, including performance monitoring, automated testing, and CI/CD pipelines.
  • Knowledge of progressive web apps (PWAs), accessibility standards (WCAG), and SEO best practices.
  • Experience with cloud platforms (AWS, GCP) and edge computing/CDN strategies for frontend performance.
  • BS, MS in Computer Science or related field

Our interview process

After you apply to Headway, here are some details of what to expect during the interview process.

  • Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background.
  • First rounds: You'll meet with an engineering leader on the team to go deeper into your technical and people leadership experiences
  • Final rounds: You’ll meet several more team members for one technical and multiple behavioral interviews, leaving you with a fuller picture of what it’s like to work at Headway.
  • References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!

Compensation and Benefits:

The expected base pay range for this position is $198,050- $233,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

  • Benefits offered include:
    • Equity Compensation
    • Medical, Dental, and Vision coverage
    • HSA / FSA
    • 401K
    • Work-from-Home Stipend
    • Therapy Reimbursement
    • 16-week parental leave for eligible employees
    • Carrot Fertility annual reimbursement and membership
    • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
    • Flexible PTO
    • Employee Assistance Program (EAP)
    • Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click here.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Manager

Salary

Salary: 198k-233k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Headway

Learn more about Headway and their company culture.

View company profile

We're building a new mental healthcare system. Tens of millions of Americans seek mental health care every day, but the vast majority never get the care they need. Headway is solving this, and we’re doing it all through software.

One in four Americans have a treatable mental health condition, but most don’t get care. The number one reason is price.

70% of therapists don’t accept insurance because of the administrative burden. This means individuals have to pay out of pocket prices they can’t afford.

How we're fixing it

Headway is building the first asset-free national network of therapists who accept insurance. This helps therapists build their practices while helping individuals find great care they can afford.

Our core values bring Headway’s mission to life

  • Think future first: We think big, even when the task feels small. We seek opportunities to reimagine, and take time to build for the future.

  • Act like a Headway owner: We all pitch in with ideas to improve the products we build and the ways we operate, even when they’re outside of our roles. We collaborate to make Headway as a whole the best it can be.

  • The first time is always handmade: We believe that building amazing products means starting by doing things that don’t scale. We roll up our sleeves, get creative, and engage deeply with the people we are building for.

  • Be relationship-obsessed: We care deeply about our relationships with those who make Headway what it is: our providers, patients, payers, and each other.

  • Invest in yourself to invest in our mission: We take the time to invest in our own health and wellness, and support each other in doing so. It’s how we bring our best selves to work, and it’s essential to our mission.

We are dedicated to building a diverse, equitable, and inclusive company

People are their happiest, healthiest, and best selves when they know their team values them for who they are. At Headway, we strive to build a team with a diversity of backgrounds, perspectives, and experiences not just because it is a business imperative, but because it is the right thing to do.

Employee benefits

Learn about the employee benefits and perks provided at Headway.

View benefits

Pet insurance

For your furry friends.

Retirement benefits

401(k) to help you invest in your future.

Life insurance

We'll cover your life insurance so you don't have to worry.

Equity benefits

Every employee gets equity, so you are rewarded for your best work.

View Headway's employee benefits
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Headway

Company size

501-1000 employees

Founded in

2017

Chief executive officer

Andrew Adams

Employees live in

View company profile

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Headway hiring Engineering Manager (Web Platform) • Remote (Work from Home) | Himalayas