HashiCorpHA

Senior Technical Program Manager

HashiCorp was founded by Mitchell Hashimoto and Armon Dadgar in 2012 with the goal of revolutionizing datacenter management: application development, delivery, and maintenance.

HashiCorp

Employee count: 501-1000

Salary: 152k-215k USD

United States only

About the team

  • The HashiCorp R&D Operations group is dedicated to driving operational excellence across our rapidly scaling R&D organization. Within this group, the R&D Productivity team focuses on building and refining processes, systems, and practices that empower our Engineering, Product Management, and Design teams to deliver high-value products efficiently and effectively. Our mission is to enable seamless collaboration, optimize execution, and support continuous improvement, ensuring R&D can meet the growing complexity of our business with agility and impact.

What you’ll do (responsibilities)

  • Drive the end-to-end execution of complex, large-scale programs that support the continued standardization of product and software development processes, empowering teams to learn and adopt new ways of working to meet business needs.
  • Develop comprehensive program plans that clearly articulate the business value, goals and objectives, milestones, dependencies, enablement strategies, and success metrics.
  • Design process frameworks and solutions, illustrating how they work through written documentation and visuals.
  • Conduct discovery on existing processes and tooling, identifying pain points and opportunities to improve.
  • Facilitate workshops to foster stakeholder alignment and ensure solutions are developed collaboratively.
  • Drive decision-making and approvals of program scope, objectives, and deliverables across multiple stakeholder groups within R&D and the organization in Marketing, Sales, Support, Security, and IT.
  • Facilitate the rollout and training of teams on new processes & tools, while also creating learning materials (training guides, videos) and knowledge management hubs.
  • Monitor and report on program progress and performance, proactively identifying and mitigating risks and issues.
  • Maintain centralized documentation and reporting for programs, ensuring teams have consistent access to up-to-date information.
  • Track and manage program deliverables, dependencies, and timelines, ensuring all administrative details are handled efficiently.
  • Support ongoing adoption of processes and tools by addressing team questions, troubleshooting challenges, and iterating on materials based on user feedback.

What you’ll need (basic qualifications)

  • Proven experience as a process designer, systems-thinker and change agent, leading large-scale process change programs across multiple teams and functions.
  • A solid understanding and application of Product Development Life Cycle and Software Development Life Cycle standards and best practices.
  • Advanced JIRA, Confluence, and JIRA Product Discovery skills and experience developing standardized frameworks to support consistent usage of these tools across organizations.
  • Strong analytical skills, a second-order thinker who can evaluate alternatives, and make decisions based on quantitative and qualitative data.
  • Advanced presentation skills, the ability to create persuasive and compelling narratives and lead discussions.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions and levels.
  • Strong bias for action and an intrinsic ability to deal with ambiguity in a fast-paced environment.
  • Experience working in a globally distributed team, with an understanding of cultural and timezone considerations.

What's nice to have (preferred qualifications)

  • Experience with large-scale migrations or integrations of product and engineering tools, such as transitioning from one project management system to another (e.g., Asana to Jira).
  • Certification in program management methodologies, such as PMP, PgMP, or Lean Six Sigma, to bring additional structure to complex programs.
  • Familiarity with enterprise-level compliance frameworks (e.g., SOC 2, ISO 27001) and how they intersect with R&D processes.
  • Expertise in developing and analyzing operational success metrics, with a track record of presenting actionable insights to senior leadership.
  • Demonstrated ability to mentor junior TPMs or operational staff, fostering a culture of growth and continuous learning.

Sponsorship

HashiCorp welcomes all qualified candidates who have authorization to work in the United States to apply - HashiCorp will not be sponsoring visas for this role at this time.

Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.

The base pay range for this role in the SF Bay Area / NYC area is:$182,800—$215,000 USDThe base pay range for this role in California (excluding SF Bay Area), New York (excluding NYC), Seattle Metro, Denver / Boulder Metro, Washington D.C., or Maryland is:$167,500—$197,100 USDThe base pay range for this role in Colorado (excluding Denver / Boulder Metro), Illinois, Minnesota, or Washington (excluding Seattle Metro) is:$152,300—$179,200 USD

HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. HashiCorp will be the hiring entity. By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located. More information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: link to IBM privacy statement.”

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 152k-215k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About HashiCorp

Learn more about HashiCorp and their company culture.

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HashiCorp was founded by Mitchell Hashimoto and Armon Dadgar in 2012 with the goal of revolutionizing datacenter management: application development, delivery, and maintenance.

The datacenter of today is very different than the datacenter of yesterday, and we think the datacenter of tomorrow is just around the corner. We're writing software to take you all the way from yesterday to today, and then safely to tomorrow and beyond.

Physical, virtual, containers. Private cloud, public cloud, hybrid cloud. IaaS, PaaS, SaaS. Windows, Linux, Mac. These are just some of the choices faced when architecting a datacenter of today. And the choice is not one or the other; instead, it is often a combination of many of these.

HashiCorp builds tools to ease these decisions by presenting solutions that span the gaps. Our tools manage both physical machines and virtual machines, Windows, and Linux, SaaS and IaaS, etc. And we're committed to supporting next-generation technologies, as well.

HashiCorp was founded and continues to be run by the primary authors of all our core technologies powering thousands of companies worldwide. We speak at conferences and write books related to application and infrastructure management.

All our foundational technologies are open source and developed openly, and have been since 2010.

The Tao of HashiCorp is the foundation that guides our vision, roadmap, and product design. As you evaluate using or contributing to HashiCorp's products, it may be valuable to understand the motivations and intentions for our work.

Employee benefits

Learn about the employee benefits and perks provided at HashiCorp.

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Disability insurance

You will be covered under our short term and long term disability policies in the event that you are unable to work for an extended period of time due to a health condition.

Life insurance

HashiCorp provides life insurance coverage in the amount equal to your annual salary at no cost to you. If you would like additional coverage, you have the option to enroll in voluntary life insurance for yourself or your dependents.

Maternity and parental leave

To bond with their newborn, we provide birthing parents up to 16 weeks of paid maternity leave via short-term disability and HashiCorp’s parental leave policy. For non-birthing parents (including adoptive) we offer 8 weeks of paid parental leave.

Expanded mental health support

We understand the importance of supporting our employees mental health, and are committed to doing this through a variety of resources. In addition to offering an Employee Assistance Program (EAP), we provide employees access to an on-demand behavioral healthcare benefit through Ginger.

View HashiCorp's employee benefits
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HashiCorp

Company size

501-1000 employees

Founded in

2012

Chief executive officer

Dave McJannet

Employees live in

View company profile

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