RESPONSIBILITIES
- Motivate and develop the highly analytical Data Science and Credit Risk Teams
- Manage the installment lending portfolio to meet/exceed performance expectations; key metrics will include account volumes, acquisition costs, revenue, credit risk, and overall profitability for Happy Money and its capital suppliers.
- Oversee Credit Risk Policy and oversee the credit risk assessment process, including the development of risk models, scoring systems and underwriting criteria.
- Work closely with executive leadership to align risk management initiatives with business objectives.
- Instill confidence and support strong external relationships with capital suppliers by demonstrating credit expertise and polished executive-level communication.
- Drive positive selection in the lending portfolio by optimizing marketing, pricing, product, risk segmentation, funnel experience, and underwriting.
- Develop effective loss mitigation strategies that deliver strong performance, scale with portfolio needs, and are cost-effective.
- Implement strategies to optimize the risk-return profile
- Prepare and present comprehensive risk reports to executive leadership, the board and any other relevant stakeholders.
- Collaborate with key internal stakeholders to implement risk management initiatives
- Establish key risk indicators and trigger points for risk mitigation actions
- Stay up to date on changes in the regulatory environment and macro environment that would impact our business (credit risk policies)
- Develop strong people leaders and focus on building a high-performing team
- Fulfill managerial responsibilities such as hiring, delegation of work, performance management, recognizing and rewarding, addressing complaints, and resolving problems effectively and promptly
- Ensure our policies result in delivering high-quality of customer service
- Build strong cross-functional relationships (Sales, Operations, Engineering, Product, Compliance, etc) and external relationships with our partners.
- Ensure credit policy complies with all applicable banking laws and regulations, including, but not limited to, the Bank Secrecy Act, USA Patriot Act, and related anti-money laundering statutes, and federal consumer protection legislation and regulations.
ABOUT YOU
- Minimum of 10 years of experience in risk management roles within the fintech or banking industry, with a focus on the consumer lending industry.
- Minimum of 6 years of management experience
- Exhibits business process knowledge and possesses a broad-based operational perspective of a financial institution.
- Proven track record of developing and implementing effective risk management strategies.
- Strong understanding of credit risk modeling, regulatory compliance and risk mitigation strategies
- Familiar with emerging technologies and their impact on risk management in the fintech space
- Ability to create effective and persuasive speeches and presentations on controversial or complex topics to top management, external partners, and/or boards of directors.
- Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
- Working knowledge of statistical analysis, algorithm development, and state-of-the-art tools and methodologies for data science (advanced machine learning techniques a plus).
- Steep career trajectory characterized by increasing levels of responsibility and bona fide examples of driving value creation through innovation.
- Executive presence/gravitas, polished executive-level communication skills (written oral).
BENEFITS & PERKS
- Generous medical, dental, and vision insurance options (one covered at 100% for you family) and coverage on Day 1
- 401k Plan with a matching contribution
- Generous PTO
- Monthly Health and Wellness Days
- 12 Weeks Paid Parental Leave
- Company-paid short long term disability and life insurance
- Happy Home Allowance to contribute to your home office workspace
- Monthly tech stipend to help cover expenses for remote work
- Happy Money is a 100% fully distributed workforce