United States onlyAt GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.
The application window will be open until at least April 24, 2024. This opportunity will remain online based on business needs which may be before or after the specified date.
GFiber’s mission is to deliver abundant internet on networks that are always fast and always open with products that are easy to understand and clearly priced. We believe that customers deserve a better internet experience and everything we do is focused on providing just that. On GFiber's Financial Operations team, you’ll build a high-performing team and efficient processes from the ground up, and be a key contributor to the company's financial success.
Role Description
As a Financial Operations Lead specializing in Order to Cash (O2C), you'll champion efficiency and effectiveness in our revenue cycle. You'll partner with Billing Operations and Accounting to ensure a smooth flow of transactions from the moment a customer subscribes to the collection of the payment and posting in SAP. Your past experience as an O2C Lead will play a pivotal role in building and leading this function from the start within our Financial Operations group. You’ll design and implement processes for order initiation to cash collection, ensuring a smooth and efficient customer experience and timely and accurate revenue recognition, balancing multiple priorities and deadlines.
In this role, you'll:
- Build and manage the Order to Cash (O2C) financial operations team.
- Design, document, and implement efficient and effective O2C processes, including credits, adjustments, collections, and cash application and reconciliation.
- Oversee and execute day to day operations related to the Accounts Receivable and revenue functions.
- Partner with cross-functional teams to ensure seamless integration and communication throughout the O2C life cycle.
- Implement controls for risk mitigation, building a strong control environment.
- Identify and implement process automation opportunities to streamline operations and improve efficiency.
- Manage monthly closing of financial records and posting of month end information.
At a minimum we'd like you to have:
- Bachelor's degree in Business, Finance or Accounting or equivalent practical experience.
- 7 years of experience in Financial Operations, specifically around the accounts receivable and revenue cycle, with a minimum of 2 years of experience in revenue to cash, accounts receivable management, and/or revenue operations.
- Ability to design and implement efficient financial processes that establish a control environment and integrations.
- Subscription billing tool (e.g., Zuora, Ayden, Revcore) and SAP (or similar tools/systems) knowledge.
- Experience collaborating with teams across different geographical locations especially in a remote setting.
- Experience working with technical partners for system implementations.
It's preferred if you have:
- Experience in building and leading a financial operations team.
- Experience driving process improvement and other project management experience.
- Experience working with outsourced service providers (e.g., Deloitte, Accenture, IBM).
The US base salary range for this full-time position is between $149,000 - $218,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
