About Full Potential Solutions
Full Potential Solutions, or FPS, supports more than 4,000 customer-experience agents globally with technology, AI, analytics, and omnichannel programs. The company designs, deploys, and manages customer engagement programs intended to increase customer lifetime value through cross-selling, upselling, and retention while reducing customer acquisition costs through improved conversion and greater volume. Its service portfolio covers customer care and support, acquisition, retention, business intelligence and analytics, AI-driven conversations, back-office support, and executive assistance.
FPS describes itself as a performance-based, analytically driven outsourcing organization that puts employees first. It says it compensates people at a 15–20% premium to the market and invests in health, knowledge, and financial well-being. Operations have been identified in Waltham, Massachusetts, Kansas City, Missouri, Chennai and Pune in India, Bogotá in Colombia, and Manila and Davao in the Philippines.
FAQs
- When was Full Potential Solutions founded?
- Full Potential Solutions was founded in 2017.
- Who is the CEO of Full Potential Solutions?
- Steve Kezirian is the CEO.
- What industries or markets does Full Potential Solutions operate in?
- Full Potential Solutions operates in the following markets: Customer Experience, BPO, Contact Center, AI, Analytics, Customer Engagement, Omnichannel, Back Office Support, Business Intelligence, and Outsourcing.
- How many employees does Full Potential Solutions have?
- Full Potential Solutions has 1001-5000 employees.
- Where does Full Potential Solutions have employees?
- Full Potential Solutions has employees in United States.
- Is Full Potential Solutions hiring?
- Yes, Full Potential Solutions has 2 open remote jobs.
- Does Full Potential Solutions support remote work or working from home?
- Yes, Full Potential Solutions is a remote-friendly company.
- What employee benefits does Full Potential Solutions offer?
- Full Potential Solutions provides 3 benefits to their employees.
- Does Full Potential Solutions offer a four-day work week?
- No, Full Potential Solutions does not offer a four-day work week.
- What is Full Potential Solutions's website?
- Full Potential Solutions's website is fpsinc.com.
United States
India only
Philippines only