Sr. Director or VP of Product Management

Director/VP of Product Management – Job Description
Location: Remote US/Canada
Reports To: Chief Product and Technology Officer (CPTO)
Department: Product Management

Company Overview:
At Intelex, we are committed to empowering organizations to manage environmental, safety, and quality concerns while reducing their social, environmental, and human impacts. We provide advanced software solutions that help businesses around the world ensure compliance, reduce risk, and improve performance. As a leader in the Environmental, Health, and Safety (EHS) and quality software space, Intelex is continuing its mission to build sustainable business solutions that have a global impact.

We are seeking a dynamic and results-driven Director/VP of Product Management to lead the development and execution of our product strategy, drive innovation, and lead a talented team of product managers. This role will be pivotal in the growth and evolution of our product suite, which is helping millions of users worldwide work smarter, safer, and more sustainably.

Position Overview:

As the Director/VP of Product Management, you will lead the strategy and execution of our product offerings in the EHS and quality management space. This is a high-impact role where you will drive product innovation, manage the end-to-end lifecycle, and guide a team of product managers to deliver value to our customers. In this role, you will be directly responsible for creating customer-focused product lines with full P&L accountability, ensuring our products are aligned with business objectives, customer needs, and market trends. You will work closely with cross-functional teams, including engineering, design, and sales, to ensure our products meet market needs while optimizing profitability.

This role is ideal for a collaborative, data-driven leader with a passion for sustainable business solutions and customer-centric product management.

Key Responsibilities:

1. Product Strategy & Leadership:

• Shape and communicate a compelling product strategy, aligning with company objectives and customer needs.
• Own the product vision and roadmap, driving incremental value to customers while ensuring product-market fit, competitive positioning, and profitability.
• Lead product development from ideation to launch, ensuring each feature addresses customer pain points, drives value, and contributes to financial growth.
• Own P&L accountability for product lines, balancing customer needs with business goals and market opportunities to optimize profitability.
• Develop and execute a data-driven strategy for feature prioritization, backlog management, and product metrics.

2. Team Development & Mentorship:

• Lead, mentor, and coach a high-performing team of product managers, fostering a culture of continuous learning and growth.
• Guide the team through complex product challenges, providing expertise and support to navigate ambiguous problems and achieve customer-first outcomes.
• Promote a collaborative, results-oriented environment with cross-functional teams, ensuring alignment across engineering, design, sales, and customer support.

3. Customer & Market Insights:

• Engage with customers, partners, and stakeholders to gather insights that drive product improvements and innovation.
• Leverage user research, customer feedback, and competitive analysis to inform product decisions and optimize user experiences.
• Balance customer-centricity with technical feasibility, ensuring the delivery of high-value solutions that address customer needs and business goals.

4. Cross-functional Collaboration & Execution:

• Partner with engineering, design, and sales teams to define and execute product features and go-to-market (GTM) strategies.
• Drive end-to-end product delivery, from feature conception through launch, adoption, and iterative innovation.
• Manage dependencies and prioritize features, ensuring timely delivery of key product initiatives and optimizations.

5. Performance Tracking & Process Improvement:

• Define key performance indicators (KPIs) for product success and implement mechanisms for tracking, reporting, and reacting to performance data.
• Use analytics to drive continuous product improvements and optimize user experiences.
• Promote process discipline and ensure a robust “Business of Products” approach across all product functions.

6. Stakeholder Management & Relationship Building:

• Build strong relationships with internal stakeholders, including senior leadership and cross-functional teams, to ensure product alignment with company objectives.
• Collaborate with Suite product leaders to align product goals with broader organizational initiatives.
• Establish and maintain relationships with external customers and partners to inform product development and ensure customer satisfaction.

Qualifications:

Education & Experience:

A Bachelor's degree in Business, Computer Science, Engineering, or a related discipline is required. An MBA or an advanced degree is considered advantageous.

• 5+ years of experience as a Senior Product Manager or Director in a scaling SaaS application, preferably in the EHS, quality management, or human capital management (HCM) space.
• 3+ years of experience leading and coaching product management teams.
• Proven track record of managing product development in an Agile environment, delivering complex products from ideation to launch.
• Demonstrated experience in owning P&L accountability for product lines and making strategic decisions that balance customer needs with profitability.

Skills & Abilities:

• Strong leadership and team-building skills, with a focus on mentoring and developing product managers.
• Experience in SaaS product development, particularly in EHS, quality management, or workforce management.
• Exceptional ability to balance strategic thinking with tactical execution, aligning teams to deliver on product goals.
• Data-driven decision-maker with experience in analytics, user research, and developing business cases for product decisions.
• Expertise in gathering customer feedback and transforming insights into actionable product features.
• Strong communication and presentation skills, capable of interacting with senior leadership, customers, and technical teams.
• Ability to thrive in a fast-paced, dynamic environment with a focus on continuous improvement and innovation.

Preferred:

• Familiarity with customer lifecycle management, UX/UI design, and user-centric product development.
• Ability to navigate both technical challenges with engineering teams and strategic discussions with executives.

Why Intelex?

• Impact: Work on products that contribute to a safer, more sustainable world by empowering organizations to make smarter, more responsible decisions.
• Culture: Join a diverse, inclusive, and energetic team that values collaboration, creativity, and continuous learning.
• Growth: Take the next step in your career with a company that supports personal and professional development.
• Recognition: Join one of Canada's Top Places to Work, recognized for leadership in environmental and energy solutions.

If you're a passionate and results-oriented leader with a proven track record in product management and SaaS, join us in making a difference at Intelex.

Intelex Technologies ULC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.