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ForethoughtFO

Sales Development Representative | AI/Remote

Forethought’s mission is to unlock human potential through artificial intelligence, starting with transforming customer service on the leading AI platform for customer-first experiences.

Forethought

Employee count: 51-200

Salary: 70k-70k USD

United States only

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Launched in 2018, Forethought offers the world’s most advanced AI agents for CX — enterprise-ready and built for every customer moment. Handling billions of monthly interactions for leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents think, act, and improve — delivering better customer experiences and scalable business impact.

We are tackling a $400B+ market opportunity, and we’re assembling a world-class team of Strategic Sales Development Representatives (SDR), Outbound, to help us get there!What You’ll Be Doing (Responsibilities):

  • Drive a high volume of proactive, outbound prospect outreach through phone, email, and social media.
  • Achieve weekly, monthly, and quarterly sales-qualified opportunity goals.
  • Partner with Account Executives to strategically target and engage best-fit accounts.
  • Research technical buyers and craft contextual, compelling emails and cold calls.
  • Maintain and update records within our CRM, ensuring accurate documentation of research and activities.
  • Collaborate with Marketing to refine messaging and clearly articulate Forethought’s value proposition.
  • Support list building and other research projects to identify opportunities.
  • Participate in continuous training to refine your skills and stay ahead of industry trends.

Who You Are (Skills and Qualities):

  • Experience: 4 to 18 moths as SDR.
  • Industry: Experience selling SAAS products | Startup experience
  • Resilient and Coachable: You embrace feedback, learn from challenges, and continuously strive for improvement.
  • Highly Curious and Persistent: You have a natural curiosity and determination to uncover opportunities and engage prospects effectively.
  • Organized and Reliable: You excel at managing tasks, maintaining accurate records, and consistently following through on action items.
  • A Strong Communicator: You possess exceptional written, verbal, and interpersonal communication skills, with an ability to simplify complex ideas.
  • Self-Starter: You thrive in a fast-paced, dynamic startup environment and are driven to achieve results.
  • Technically Savvy: You’re comfortable engaging with technical decision-makers and leveraging tools like Sales Navigator, Outreach, and Salesforce (experience is a plus but not required).
  • Team-Oriented: You collaborate well with others, including Account Executives, to achieve shared goals.
  • Competitive and Results-Driven: You’re motivated to exceed goals and benchmarks.
  • Cold Calling enthusiast - Hiring someone who thrives speaking to customers first hand—if you love dialing, handling objections, and turning cold calls into pipeline, this is for you.
  • Average Selling Price: Average deals are greater than $70,000.
  • Education: Bachelor’s degree from an accredited college or university.

Compensation

For candidates based in the U.S., the total compensation package includes a base salary of $70,000 USD and a variable component of $40,000 USD(uncapped, with performance-based multipliers) + Equity. *Compensation for candidates based in Canada will be structured separately and may differ to reflect local market conditions and currency.

If you’re ready to grow fast, embrace ambiguity, and help shape a world-class outbound program at a startup redefining the future of AI-powered customer support, we’d love to hear from you – apply today!

About the job

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Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 70k-70k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Forethought

Learn more about Forethought and their company culture.

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Forethought’s mission is to unlock human potential through artificial intelligence, starting with transforming customer service on the leading AI platform for customer-first experiences.

Our game-changing solutions empower customers and employees with human-centered AI that provides answers, streamlines work, and makes life easier.

Complete platform

You shouldn’t need different technology for every business problem. Transform the entire customer service lifecycle on one platform, from resolving common cases instantly to tagging and routing tickets and assisting agents with relevant knowledge.

True AI

Leave traditional chatbots behind with cutting-edge Natural Language Understanding models that train themselves on real conversation history and knowledge base articles.

Rapid time to value

Accelerate ROI with expert-led implementation of our AI into your systems faster than any other solution.

Secure and trusted

Rest easy knowing we take data privacy and security seriously. Our proprietary technology undergoes regular security design reviews and is compliant with ISO 27001 and certified for SOC 2.

Employee benefits

Learn about the employee benefits and perks provided at Forethought.

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Health Coverage

Forethought offers competitive medical, dental, and vision coverage to ensure employees' health needs are met.

Competitive salary + stock options

We offer salaries that allow you to live the way you want to, and stock options that make you feel like an owner.

Unlimited PTO

Employees at Forethought enjoy the flexibility of unlimited paid time off to rest, travel, or pursue personal interests.

Parental Leave

Forethought provides paid leave for maternity, paternity, and adoption, supporting new parents in their growing families.

View Forethought's employee benefits
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Forethought

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