Product Manager - Education

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,700+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

Flywire is seeking a Product Manager - Education to join the team that leads the direction of our higher education flagship Student Financial Software (SFS). Flywire’s SFS product is our all-in-one student account portal rooted in deep integration into higher education student information systems. Being a B2B2C company working with higher education clients and payers, the role demands an understanding of both client and end user’s needs, an innovative problem solving approach, and a bias towards exceptional user experience. Collaboration, relationship-building, and communication are key aspects to being successful in this role.

Product Managers at Flywire like to win. You’ll be part of the team who is focused on identifying what a winning product looks like and how it will succeed in the market. In order to accomplish this, you will own the Education Billing & Payments portion of our Student Financial Software product and be responsible for providing product leadership to an engineering team, supporting the creation of the roadmap, management of the feature backlog, and more.. What does this look like? You must …

• Work with clients across higher education and translate their pain points into market leading software solutions

• Be able to write detailed and clear feature requirements

• Collaborate with engineering to translate ideas into user stories, answer questions and collaborate on solutions, and validate that solutions meet customer needs

• Manage the feature backlog and work with various stakeholders to analyze and prioritize issues as they arise

• Help execute on the product roadmap and support roadmap planning and strategy with the Group Product Manager

• Gather inputs to define problems, create problem statements, and explore multiple solutions to the defined problem(s)

• Serve as a subject matter expert on SFS, helping ensure stakeholders and customers understand the system and use it effectively

• Work with technical writers to deliver product documentation and training materials

Qualifications

Here’s What We’re Looking For:

• 5+ years of experience working within higher education student finance, including 2+ years of experience in a product management or information technology related-role or similar relevant experience

• Experience with student finance systems such as Peoplesoft, Banner, or similar, including demonstrated ability to drive process improvements utilizing software

• Ability to compile and communicate key insights to offer recommendations and solutions

• A drive to think strategically, prioritize ruthlessly, and execute methodically with a data-driven approach to decision making

• A team player

• Obsessed with solving education market related problems

• Entrepreneurial spirit and ability to work in a fast pace environment

• Humble - You do what’s best for the company, no politics, no ego

Additional Information

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.