First Help FinancialFF

Senior QA Engineer

First Help Financial is a US-based auto finance company founded in 2006 that provides auto loans to underserved consumers with limited access to traditional financial services. The company offers flexible financing options and multilingual support to help customers make informed decisions.

First Help Financial

Employee count: 201-500

Salary: 80k-80k USD

United States only

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.

Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title: Senior QA Engineer

Your Location: Remote/Anywhere in the US

You Report To: Engineering Manager

Compensation: 80K or more plus bonus, depending upon experience

Learn more about our awesome Engineering team

About the Opportunity

First Help Financial, voted and certified as a “Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Engineering department to accommodate our remarkable growth! This individual will lead the quality and testing effort for a Scrum Team and push quality process above and beyond standards.

What you will do:

Your duties include, but are not limited to:

  • Build and execute manual and automated test cases
  • Collaborate with other team members, build a long-term quality strategy and drive the successful implementation over time
  • Provide expertise on the grooming, estimating, and testing of the stories in a sprint
  • Support scrum team in the creation of proper test cases
  • Track and report bugs that have been found
  • Manage testing resources as needed to complete the sprint and overall epic goals
  • Develop smoke tests, sanity tests, performance, and reliability testing as needed
  • Provide quality metrics and expert insight into the health of the software
  • Use appropriate quality tools and infrastructure to scale and manage our testing effort
  • Enhance and improve the testing methodology for better results, increased productivity, and higher quality, becoming the QA expert in the team

What you bring:

  • Demonstrate historical career stability
  • Proven experience as a QA Engineer with a focus on automated testing using Selenium WebDriver, TestNG, Maven, Cypress etc.
  • 4+ experience as a QA engineer in an Agile environment
  • Bias for action shifting-left Test and Quality Advocacy during development process.
  • Knowledge of JIRA, Automation Anywhere, TestRail, and Postman strongly preferred
  • Computer Science degree strongly preferred
  • Knowledge of Financial software, environments, and industry strongly preferred
  • Ability to define a testing strategy using different tests: manual, unit, end-to-end, integration, etc.
  • Strong understanding of software quality practices, tools, and methodologies
  • Knowledge of testing tools and their best application for specific needs
  • Knowledge of testing metrics and how to use them for best results (i.e. Test Coverage, for bugs MTTF Mean time to Fix, for incidents MTTR Mean Time to Recovery, MTBF)
  • Detail oriented, analytical, and inquisitive; big picture thinking but can be hands on.
  • Exploratory Testing and ability to catch Edge Cases Scenarios.
  • Ability to do impact analysis

FHF Benefits…

  • Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us.
  • Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
  • Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.

Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 80k-80k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About First Help Financial

Learn more about First Help Financial and their company culture.

View company profile

First Help Financial (FHF) is an innovative and fast-growing auto finance company headquartered near Boston, Massachusetts. Founded in 2006, the company has dedicated over a decade to serving customers with limited access to traditional financial services. First Help Financial's core mission is to provide fairly priced auto loans to consumers who are often overlooked or mispriced by conventional financial institutions. The company strives to empower these individuals by offering flexible financing options and native-language support, including English, Spanish, and Portuguese, to help them make informed financial decisions, particularly when purchasing their first car.

First Help Financial has demonstrated significant growth, consistently expanding its portfolio by over 30-40% annually in recent years. The company operates in numerous states across the U.S. with offices in Needham, MA, and Phoenix, AZ, and has plans to expand its services to all 50 states. FHF prides itself on its customer-centric approach, providing support throughout the entire loan life cycle, from application to payoff. This includes a personalized final review to ensure customers are well-informed about their loan terms and a comprehensive welcome package. The company emphasizes its values of Compliance, Customer, and Colleagues, holding itself to high standards of professionalism while fostering a supportive work environment. Recognized as a 'Great Place to Work' for multiple consecutive years, First Help Financial values culture, diversity, collaboration, and work-life harmony, investing in its employees' careers and well-being. The company is privately held, with the Treacy family as the majority owner.

Employee benefits

Learn about the employee benefits and perks provided at First Help Financial.

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Paid vacation

The company offers paid vacation.

Life insurance

Life insurance is an offered benefit.

Some meals provided

Some meals are provided by the company.

Health insurance

Affordable health insurance is provided.

View First Help Financial's employee benefits
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First Help Financial

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First Help Financial hiring Senior QA Engineer • Remote (Work from Home) | Himalayas