Senior Workplace Manager

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Our Workplace team strives to create a welcoming and inclusive culture and are champions for the employee experience at Faire. We are seeking a Senior Workplace Manager for our headquarters location in San Francisco to deliver an exceptional workplace experience and one that celebrates our mission and values. You are enthusiastic about enabling entrepreneurs to do their best work and will set an important tone to foster and grow our culture. You will be a self-starter who thrives in a fast paced environment and who is excited by the opportunity to deliver the local workplace experience. You will be a key member of a global Workplace team and participate in building and scaling our function alongside our business growth. The ideal candidate is someone who has a hospitality mindset and is not only focussed on delivering exceptional day-to-day experiences but also excited to participate in building and scaling a celebrated Workplace function.

What you’ll do

• Lead day-to-day Workplace operations in San Francisco, managing vendor relationships, developing operational processes, and liaising with service providers to
  deliver an exceptional workplace experience.
• Champion Faire’s culture in San Francisco through impactful team-building initiatives, events and perks aligned with our mission and values, fostering a positive and inclusive
  environment.
• Collaborate with the Global Workplace Team to scale workplace programs, develop policies, and implement employee experiences that align with our overarching strategies.
• Develop and implement tools, processes, and initiatives to efficiently scale workplace operations and enhance effectiveness.
• Oversee and manage the daily workplace food program, ensuring high-quality catering and event-based food programming.
• Ensure the safety and security of the workplace by establishing protocols and managing the execution of the safety programs.
• Act as a cross-functional partner, collaborating with various teams to understand their needs and ensure our workplace supports their objectives.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, or related field; or equivalent practical experience
• 5+ years of experience in workplace management, facilities management, or related roles; ideally within a growing technology company
• Proven track record of successfully managing workplace operations and vendor relationships.
• Strong project management skills with the ability to lead cross-functional initiatives
• Excellent communication and interpersonal skills, with the ability to build strong relationships at all levels
• Passion for creating exceptional workplace experiences and fostering a sense of community
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Experience with Google Suite, Jira, Notion and Slack platforms

Salary Range

San Francisco, California: the pay range for this role is $101,000 - $139,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Faire’s flexible work model aims to meet the needs of our diverse employee community by making work more flexible, connected, and inclusive. Depending on the role and needs of the team, Faire employees have the flexibility to choose how they work–whether that’s mainly in the office, remotely, or a mix of both.

Roles that list only a country in the location are eligible for fully remote work in that country or in- office work at a Faire office in that country, provided employees are located in the registered country/province/state. Roles with only a city location are eligible for in-office or hybrid office work in that city. Our talent team will work with candidates to determine what locations and roles are eligible for each option.

Applications for this position will be accepted for a minimum of 30 days from the posting date.

Why you’ll love working at Faire

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London, New York, LA, and Sao Paulo. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)