EthosET

Principal Product Manager, Consumer

Ethos provides modern, ethical life insurance to protect the life you're building and the people you love.

Ethos

Employee count: 51-200

Salary: 130k-217k USD

United States only
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About Ethos

Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.

We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We’ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health.

We make getting life insurance easier, faster and better for everyone.

Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families!

About the Role

We’re looking for a seasoned product manager to join our Consumer Product team. This team is responsible for building a delightful digital consumer experience, from onboarding users to helping them identify their families’ needs to purchasing the right insurance products to protect their families.

The ideal candidate will combine first-principles thinking, understanding of consumer needs, and creativity to envision delightful customer experiences. They’ll drive experimentation and strong execution to deliver results. We’re looking for an entrepreneurial product leader who is passionate about advocating on behalf of users and driving business growth, demonstrates a high degree of ownership, and is looking to join a team with a clear mission and purpose.

Duties & Responsibilities:

  • Build experiences that touch millions of online insurance shoppers. This is a very customer-focused role with the opportunity to deliver measurable and visible impact
  • Own the user experience, from the top of the funnel through to the bottom. Use consumer insights and data to drive improvements to the user experience and conversion rates
  • Educate consumers on the need for Life Insurance and help them purchase the right type and level of coverage to protect their families
  • Improve conversion rates by removing unnecessary friction and motivating users to complete the application
  • Take new insurance products (e.g. Indexed Universal Life, Annuities, Whole Life) to market.
  • Build a great end to end experience anchored on accessibility, delight and simplicity
  • Operate with ownership and have a high degree of autonomy. Ethos is a product first company, where Product Managers operate with autonomy and ownership

Skills & Qualifications:

  • 10+ years of total experience in the technology industry
  • 5+ years of experience as a product manager in a high growth technology company, building products that touch millions of consumers
  • Ability to generate, test, and refine hypotheses using a blend of data, user insights, and market trends, ensuring product decisions are both innovative and impactful
  • Ability to seamlessly transform ideas into actionable plans and user-resonant designs, utilizing rapid prototyping and feedback-driven iterations for continuous improvement
  • Strong analytical orientation: a focus on data driven decision making and the ability to measure success. Experience performing basic self-serve analytics using SQL and Amplitude while leveraging product analytics for complex analysis is a plus
  • Ability to work cross functionally with other team members, and key Engineering and Design stakeholders to build delightful product experiences
  • Drive to set and chase ambitious goals, prioritize what really matters, overcome inevitable obstacles, and execute effectively
  • Track record of solving hard customer problems and driving business growth
  • Major stakeholders are based in our San Francisco office, remote candidates may be considered

This is a hybrid role based in the San Francisco Area or a remote position that can be based anywhere in the United States.

The US national base salary range for this full-time position is $130,000 - $217,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.

You can find further details of our US benefits at https://www.ethoslife.com/careers/

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.

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About the job

Apply before

Aug 17, 2024

Posted on

Jun 18, 2024

Job type

Full Time

Experience level

Senior

Salary

Salary: 130k-217k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Ethos

Learn more about Ethos and their company culture.

View company profile

Ethos provides modern, ethical life insurance to protect the life you're building and the people you love. Ethos is built for people who don't have time for fine print, extra doctors appointments or hidden fees. We transformed a 15-week process of paper applications and medical exams, into just the click of a button - by quantifying the user’s health risk using predictive models.

Tens of thousands of customers have already experienced the future of life insurance through Ethos. Ethos is making a big splash in this massive $650B market. Our team hails from companies such as Google, Facebook, Snapchat, Instagram, Uber, and Goldman Sachs. We have raised over $100M in funding and our investors include Sequoia Capital and Accel Partners, as well as celebrity investors such as Jay-Z, Kevin Durant and Robert Downey Jr.

Help us rebuild an industry

Millions of people need life insurance but don’t have it because they may feel it’s too complicated, time-consuming, and expensive. We’re here to change that by building a product that truly puts people first. Why? So millions of people can protect their families with access to simple, affordable life insurance.

Our core values

The core values are the fundamental guiding principles for how we work, make decisions, and evaluate ourselves and our teams. They serve as a guide to cultivating a more connected and transparent culture. If our values align with yours, check out our open roles. We'd love to hear from you!

  • Serve our families: Our customers trust us with protecting their loved ones, and we don't take this lightly. Creating the best experience for the customer is what drives every business decision. We’re always iterating and finding new ways to improve and simplify our customers’ lives.

  • Intellectual rigor: We value first-principles thinking. That is, we get down to the bottom of every obstacle we face, and we don’t rely on assumptions. We leverage data to inform our decisions and guide our products to excellence.

  • Bias for impact: Our effort is 100% in our control, and we win by overachieving. We constantly ask ourselves how we can create the biggest and most positive impact for our customers. We think big, even when we start small.

  • Speak your mind: We know that true progress and innovation is made when everyone feels empowered to speak their mind. We love a healthy debate and respect the opinions of our colleagues. Changing your mind is not a sign of weakness, but a sign of strength. One team, one dream.

The Ethos story

Many folks who previously worked in life insurance said that a business like Ethos could not succeed - that life insurance was too complex to make digital, the risk too large to make underwriting instant, and too unapproachable to offer without aggressive sales agents. ​Ethos has accepted these challenges, proving these assumptions wrong through developing our product. Our NPS score (a measure of customer satisfaction) is typically in the mid-80s, compared to the industry average of 4. We’re able to overcome these challenges by distilling complexity, building awesome consumer experiences, and working smarter.

Employee benefits

Learn about the employee benefits and perks provided at Ethos.

View benefits

Retirement benefits

401(k) to help you invest in your future.

Stock options

We want you to feel and act like an owner.

Comprehensive benefits

Awesome medical, dental, and vision plans from Day 1.

Unlimited vacation time

Unlimited paid time off policy. Take time to recharge.

View Ethos's employee benefits
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Ethos

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