Technical Content Writer, 30-35K, fully remote

Ellipsis is a world-class SEO Content agency. SEO is winner-takes-all, and we make our clients the winners. We produce SEO Content that achieves top rankings for clients at scale.

As our Technical Content Writer, you’ll play an important role in ensuring we continue to produce great SEO Content for our clients.

We are on a mission to be the very best at SEO Content in the world. Most of our clients are technology/SaaS, and you'll be working on our particularly technical content. You can see our vision and values here.

Ellipsis is a 100% remote team, and we’ve been fully remote since our first day 6 years ago. We lean into the best things about being remote: we balance collaboration, “Deep Work”, regular team retreats, and we put a lot of work into a supporting and inclusive culture where everyone can do the best work of their careers.

We’re distributed across the world, but our core collaboration hours are GMT/UTC-based. We often meet up with colleagues for team meetups and conferences.

Our SEO Content work is branded as Content Growth, and clients engage us to produce a set number of posts each month on retainer based on an SEO Content strategy we formulate for them, which is focused on bringing them impressive results.

With Content Growth, we take care of everything end-to-end, from high-level SEO strategy, keyword selection (which is powered by our proprietary FALCON AI), content briefs, content production, publication, promotion and link building, rank tracking, and troubleshooting SEO queries. Our Content team leads these projects and takes care of the content production, and our SEO team takes care of the SEO requirements.

Ellipsis is growing quickly. We do outstanding work and are building something special. It’s an exciting time to join us.

As our new Technical Content Writer, you'll work on crafting content for Content Growth clients. You'll work across a range of clients, products, and industries to write world-class content. You will be joining as our second technical writer and will be responsible for in-house content that requires more working knowledge of technical topics. You will be our go-to person for writing and fact-checking how-to tutorials and developer-level content.

You might find it useful to read notes on working at Ellipsis from Menna, our Technical Writer who you'll be working alongisde. You might also find notes from Pranoti, our Senior Writer who will be your line manager, useful.

How you'll work

You’ll work with our content team to create engaging content that supports our clients’ conversion goals. Most of our content is SEO-driven. We’ll provide you with SEO-focused outlines, and need you to turn them into great technical blog content.

The majority of our content work is about WordPress, WooCommerce, and other SaaS topics, so you should have experience with this (developer level). Existing experience writing technical WordPress tutorials is a bonus.

As a 100% remote team, we carefully balance collaboration with an environment that enables everyone to do their best work. You’ll communicate with the team through Basecamp, our project management software, and Google Meet. We're based in Europe and require 2 hours of overlap with GMT each day, plus some specific times for team meetings. You can see our core collaboration hours here.

You'll be a part of our content team, who will provide you with editorial support, training, and detailed content outlines. You’ll then have “deep work” time to create these articles, to deliver either to Google Docs or straight onto our clients' WordPress. Published posts will be either bylined or ghostwritten on behalf of the client.

You’ll have opportunities to be involved across the content process, but your primary work will be writing technical outlines and articles, and you’ll need to be happy writing content at a high volume of five posts per week.

You'l be working on topics like:

• WordPress and WooCommerce plugin tutorials (developer or non-developer level)
• Developer-level content on topics including SaaS, hosting, and coding languages

Requirements

Requirements: hard skills

• 2-4 years technical writing, either on a team or freelance
• Ideally previous experience in software development or computer science, or a thorough understanding of development and technical concepts
• Excellent writing, grammar, and attention to detail
• Ability to take complex, technical topics and turn it into compelling, user-friendly content
• Knowledge of WordPress and WooCommerce

Requirements: soft skills

• Proven organisational skills: You must be obsessive with deadlines, managing and updating tasks, and totally reliable
• Fantastic communication skills: Remote work relies on mutual trust, so frequent and clear written communication is essential
• Receptive to feedback and solutions-oriented: We share and learn from each other honestly, openly, and easily.
• High level of self-awareness, a “people person”: You’ll be dealing with members of the team on a daily basis, so this is an integral part of the role
• Self-driven work ethic: You need to be self-motivated, comfortable taking the initiative, and see projects through to completion

Benefits

• This is a full-time, 100% remote role. Work from home, or the beach!
• Competitive, full-time salary with pension, benchmarked to UK rates and based on experience. The range for this role is: £30-£35k/year
• 28 days of paid holiday
• An additional 1 paid holiday day a year with each year of tenure, up to a maximum of 5 additional days
• 4-day work week, once a month (we are trialing this from January 2024!)
• Genuinely flexible working
• Regular team retreats (~2 per year); we’ve met up in Budapest, Madrid, and Edinburgh so far!
• Time and budget for learning and development
• Enhanced maternity/paternity leave, and sick pay
• You’ll work for a sustainable, ethical company: we are aiming to become a B Corp by the end of 2024

The application process

It’s important we find the best candidate for this position, and our selection process will reflect this.

Much of our company Wiki is externally accessible, and you’re encouraged to read through this before applying. We have a very useful guide to our interview process available here. This tells you what we’re looking for and reading this will significantly increase your chance of success!

We’ll review applications on a rolling basis but interviews start after the closing date. There’s thus no benefit to rushing to apply: we will bias heavily towards your application’s answers rather than your CV, and we’d love for you to take your time.

We’re fortunate to receive a large volume of applications. You can make your application stand out by paying special attention to the main responsibilities of this role, and “how to apply”. If you think you’re a fit, or could be a fit – go for it!

We use video calls for interviews. You’ll have video interviews using Google Meet, including with your prospective line manager and the Managing Director.

We understand that this is as much you interviewing us, as the other way round. Throughout the interview process, we’re extremely happy to answer your questions about the business, working here, and the future of the company.

The final stage of our hiring process is a paid test project, which will be similar to work you could expect to do if you were hired. We’ll give you a week to complete the project, but expect that you’ll only need ~4 hours.

Following the completion of trial projects, we’ll ask for professional references from a previous manager and co-worker. We ask candidates to introduce us to their references, for a 10 minute call or email conversation. We then expect to move to make an offer quickly.

We do great work for clients and are building an ethical business that lets everyone do their best work. If you think you could be the next person to join our team, please apply :)

How to apply

Please apply through Workable: https://apply.workable.com/getellipsis. We will decide who progresses to the next stage based on the form you submit, and your CV. Please give us a good reason to select you! Taking the time to research the role, what we’re looking for, what we do, and what you can do for us will increase your chance of success. Your cover letter is where you have the space to do this.

Ellipsis is an equal opportunity workplace and is committed to equal employment opportunity.

Whilst we love technology and sit at the leading edge of its adoption (we automate hundreds of thousands of actions a month internally), we want to hear from you rather than from ChatGPT.

We will be screening applications for AI-generated content and will automatically disqualify AI-generated applications.

The deadline for submission is the end of the day, on 15th April 2024. We’ll be in touch with all candidates, following the close of applications.