- Analyse instructional design project requirements and collaborate with the Project Manager (PM) to define project scope, learning objectives, and effective learning solutions.
- Independently manage, lead, and take ownership of instructional design deliverables from initiation through successful delivery, ensuring alignment with client goals and expectations.
- Develop custom, learner-centric instructional content including instructor guides, participant guides, hands-on activities, eLearning modules, handouts, diagrams, job aids, and self-paced materials tailored to unique client needs.
- Act as a primary instructional design liaison for client stakeholders, including VP and senior leadership levels leading design discussions, gathering feedback, addressing concerns, and influencing learning decisions.
- Actively participate in client meetings and project discussions, leaning in to understand client priorities, business objectives, and learning gaps, and translating them into effective learning interventions.
- Provide regular, proactive updates to the project manager and client stakeholders on project progress, challenges, and resolutions.
- Identify and escalate issues impacting timelines, quality, or scope offering recommendations and implementing solutions as needed.
- Collaborate closely with subject matter experts (SMEs), business stakeholders, and cross-functional teams to capture and translate complex technical and business knowledge into engaging and accessible learning deliverables.
- Develop detailed storyboards and design specifications, serving as clear, actionable blueprints for content development teams.
- Proactively suggest and implement improvements in instructional design approaches, methodologies, tools, and processes.
- Demonstrate software technical course content development experience.
- Utilize rapid authoring tools such as Articulate Storyline, Rise, and Camtasia to develop digital learning solutions.
Core Competencies
- Strong client engagement and relationship management skills — particularly with VP and leadership-level stakeholders.
- Ability to take initiative, work independently, and make sound decisions in fast-paced, dynamic environments.
- Excellent written and verbal communication skills.
- High-impact interpersonal and presentation skills, with the ability to influence senior leaders and manage client expectations.
- Strong instructional design thinking, conceptualization, and creative problem-solving abilities.
- Expertise in custom content development, learning strategy, and instructional design methodologies.
- Strong organizational and time management capabilities, with a track record of successfully managing multiple projects simultaneously.
- Exceptional attention to detail and commitment to quality in all deliverables.
- Effective teamwork and cross-functional collaboration abilities.
- Proficiency in instructional design tools and rapid authoring tools like Articulate Storyline, Rise, and Camtasia.
Education and Experience
- Graduate/Post-Graduate in BE/BTech/M.E/MTech/MSc/MCA.
- 10+ years of relevant instructional design and client-facing experience required, with a preference for experience in technical or software product training environments.