Site Reliability Engineer, Fleet Automation

Role Description

Site Reliability Engineers on the Fleet Automation team are mission-critical for Dropbox success. The SRE team has major impact inside of Dropbox engineering from testing our disaster readiness and building our in-house multi-exabyte storage system, Magic Pocket. Check out the Dropbox Tech Blog to learn more!

The Site Reliability Team consists of hybrid systems and software engineers who are responsible and take ownership for management of large scale infrastructure while improving reliability and automation. SREs are integrated within the Platform team, and we're looking for engineers who want to be a part of developing infrastructure software, maintaining it, and scaling it. You will join a small, impactful team within Dropbox that significantly influences the world.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

• Build scalable infrastructure to manage metadata for hundreds of billions of files, hundreds of petabytes of user data, and millions of concurrent connections
• Design the systems and processes that Dropbox engineers use to manage and deploy their software into production
• Automate the server provisioning process to reduce the labor of our networking engineering and datacenter operations teams. Once we plug a new server in, it walks itself through all aspects of provisioning to join the fleet without any human involvement
• Own foundational services that serve as a core component of the fleet, such as DHCP, DNS, NTP, PXE
• Build, test and keep the fleet up to date with the latest Operating System and Kernel
• Own services that monitor the health of our fleet and host remediations

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• BS degree in Computer Science or related technical field involving coding(e.g., physics or mathematics), or equivalent technical experience
• 2+ years of industry experience
• Demonstrated proficiency in software design and systems fluency, including understanding OS, networks, or hardware to debug system issues and identify bottlenecks
• Experience with using monitoring tools to maintain reliability of production services
• Experience working with Linux in a production environment
• Ability to diagnose technical problems, debug code, and automate routine tasks
• Demonstrated skill developing distributed systems
• Familiarity with fundamental services, such as DHCP, DNS, NTP, or PXE
• Familiarity with config management tools, such as Ansible, Chef, or Puppet

Preferred Qualifications

• Experience with cloud compute services, such as AWS, Google Cloud, or Microsoft Azure
• Enthusiastic about new initiatives, contributing to new ideas and approaches, experimenting with them, and sharing learned outcomes.