Tech Support Specialist - Alia

For over two decades, we at Dotdigital have been dedicated to empowering marketers with the tools they need to create powerful connections with their customers. Our journey began in 1999 in a pub in Croydon, and from those humble beginnings, we've grown into a global company with over 450 passionate employees across five continents. Our core mission has always been to help businesses of all sizes, from trailblazing brands to non-profits, to improve their marketing and engagement strategies. We believe in thinking smart, acting fast, and scaling quickly, and our platform is designed to reflect this ethos. We're proud to serve over 4,000 brands in more than 150 countries, helping them to not just meet but exceed their marketing goals.

Our platform, the Dotdigital Customer Experience and Data Platform (CXDP), is at the heart of everything we do. We've continuously innovated to meet the demands of a data-driven world, integrating the power of automation and AI to help businesses deliver hyper-relevant customer experiences at scale. We enable marketing teams to unify and enrich their customer data, identify valuable segments, and deliver personalized, cross-channel journeys that drive engagement, conversions, and long-term loyalty. We're committed to responsible and sustainable business practices, achieving carbon-neutral status and championing data security and compliance. We also foster an inclusive and supportive workplace, with strong ties to the LGBT community and employee-led initiatives that support charitable activities. Our commitment extends beyond our technology; we're dedicated to providing the knowledge and support our customers need to succeed and grow.