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DotdigitalDO

Senior Software Engineer

Dotdigital is a customer experience and data platform (CXDP) that provides marketing teams with the ability to create personalized cross-channel journeys for customers. It assists in unifying, enriching, and segmenting customer data to facilitate inventive marketing strategies which enhance customer engagement.

Dotdigital

Employee count: 201-500

United States only

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About Us

The Company:Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.

The Product:Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

About the Role

As a Senior Software Engineer at Dotdigital, your role will involve:

  • Utilizing .NET and JavaScript programming languages to develop and maintain applications for our customers
  • Supporting multiple existing customer integrations hosted in our Azure web and task server environment
  • Working with our Solution Architects to bring their solution designs to life by collaborating with them through the entire project life cycle
  • Collaborating closely with Core Development, DataOps, and ServiceOps teams
  • Involvement with database design and maintenance for our integrations
  • Ownership of maintaining and improving our framework libraries
  • Continuously improving processes and finding opportunities for innovation

About You

The ideal candidate has significant experience as a Software Developer Engineer and demonstrates:

  • Strong expertise in .NET (console and web apps), JavaScript (jQuery, VueJS), TypeScript, HTML+CSS (Sass, Scss etc), MSSQL with experience in other languages beneficial
  • Experience with cloud computing platforms, particularly Azure.
  • Production experience in self-contained integration development
  • Experience with modern real-time analytical data platforms
  • Strong problem-solving skills and the ability to champion any given problem
  • Leadership, proactive, and communication talents, working well independently and within a remote team environment
  • Working in a small cross functional team of Solution Architects, Developers and Project Managers
  • Precision, professionalism, and time efficiency in all aspects of work
  • Taking responsibility for outcomes and actively learning from past experiences to plan for future improvements


Opportunities

Joining our team, you'll have rewarding opportunities to:

  1. Shape the technical future of our customer integrations
  2. Champion continuous modernization of our approach to developing applications
  3. Work with very large volumes of data and tackle difficult scaling problems

Interview Process

  • 15min Screening Call with Team Talent
  • Interview with Team Manager
  • Final Interview

Some of Our Global Benefits

  • Parental leave
  • Medical benefits
  • Paid sick leave
  • Dotdigital day
  • Share reward
  • Wellbeing reward
  • Wellbeing Days
  • Loyalty reward

DEI commitment
As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

Legal statement
No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About Dotdigital

Learn more about Dotdigital and their company culture.

View company profile

For over two decades, we at Dotdigital have been dedicated to empowering marketers with the tools they need to create powerful connections with their customers. Our journey began in 1999 in a pub in Croydon, and from those humble beginnings, we've grown into a global company with over 450 passionate employees across five continents. Our core mission has always been to help businesses of all sizes, from trailblazing brands to non-profits, to improve their marketing and engagement strategies. We believe in thinking smart, acting fast, and scaling quickly, and our platform is designed to reflect this ethos. We're proud to serve over 4,000 brands in more than 150 countries, helping them to not just meet but exceed their marketing goals.

Our platform, the Dotdigital Customer Experience and Data Platform (CXDP), is at the heart of everything we do. We've continuously innovated to meet the demands of a data-driven world, integrating the power of automation and AI to help businesses deliver hyper-relevant customer experiences at scale. We enable marketing teams to unify and enrich their customer data, identify valuable segments, and deliver personalized, cross-channel journeys that drive engagement, conversions, and long-term loyalty. We're committed to responsible and sustainable business practices, achieving carbon-neutral status and championing data security and compliance. We also foster an inclusive and supportive workplace, with strong ties to the LGBT community and employee-led initiatives that support charitable activities. Our commitment extends beyond our technology; we're dedicated to providing the knowledge and support our customers need to succeed and grow.

Employee benefits

Learn about the employee benefits and perks provided at Dotdigital.

View benefits

Life insurance

Life insurance.

Child care

Child care assistance.

Extended maternity and paternity leave

Extended maternity and paternity leave.

Medical cover

We offer medical insurance in all our global locations for our employees to feel reassured and offer options to look after their health and feel supported.

View Dotdigital's employee benefits
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Dotdigital

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