Health Informatics Liaison, DTO (12 Month Contract)

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Health Informatics Liaison, DTO (12 Month Contract)

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $80,067 - $100,083

Reporting to the Manager, Doctors Technology Office (DTO)the Health Informatics Liaison uses change management expertise and knowledge of health informatics to inform and progress Health Technology initiatives and support services focused on establishing Patient Medical Homes and support participation in Primary Care Networks.

The position serves as the primary point of contact for FPSC project teams and partner organizations seeking to develop and implement services and support strategies that enable and optimize the use of health technology tools and resources in longitudinal family practices. The Liaison links with health technology vendors (e.g. EMR vendors) and partners including the Doctors of BC Digital Health Strategy team to provide consultation and expertise on implementation and development of practice supports for Health Technology solutions. The Liaison also develops and maintains a specialist knowledge base on current and emerging health technologies (including EMRs) and is responsible for building capacity through tool and content development, at-the-elbow practice supports, and knowledge sharing with physicians and teams, Practice Transformation coaches and Divisions of Family Practice.

WHAT SUCCESS LOOKS LIKE

Change Advocate (A):

• Leads the planning and implementation of change programs that impact critical functions and processes.
• Partners with other resource managers and change agents to identify opportunities for significant process enhancements.
• Recommends changes that impact strategic business direction.
• Proven ability to set expectations for monitoring, feedback systems and reviews performance trends.
• Evaluates progress and involves peers and team members in analyzing strengths and weaknesses in performance.
• Improves efficiency by spearheading pilots and planned functional change initiatives.

Relationship Building (A):

• Ability to set objectives necessary for obtaining feedback and assistance.
• Maintains effective communication by sharing ideas and exploring opportunities with members of personal network.
• Seeks referrals from others with relevant expertise and influence.
• Attends and maintains relationships with relevant formal and informal professional groups and organizations.

Leading Self (A):

• Calms self and others during stressful times.
• Comfortably handles risk and uncertainty and is decisive in ambiguous situations. Uses setbacks in a constructive way and demonstrates a mindset of continuous learning and improvement.
• Anticipates and responds in a proactive manner to future needs that may not be obvious to others.
• Ability to adapt to ever changing workload priorities and events and effectively reprioritizing or deferring tasks in line with operational and strategic goals.

Strategic Thinking (E):

• Ability to use extensive knowledge of the organization and the health care environment to develop successful strategies consistent with organizational vision and objectives
• Ability to understand the organization’s long-term goals and anticipate potential threats and opportunities.
• Evaluates the effectiveness of strategies and programs against organizational mission and goals, and implements changes to improve performance when required.
• Advises others on how to interpret the current environment and assess/plan for likely future scenarios.
• Ability to persuade and redirects activities of the organization and team in the direction of new goals and/or priorities

Executive Presence (A):

• Demonstrates responsiveness and respectfulness while partnering with client group.
• Ability to see the big picture in all situations and bring others on board with one’s own ideas and actions.
• Responds constructively in high pressure situations, using confident body language to captivate the attention, interest and respect of others.
• Understands diverse internal and external interest groups and power bases within the working environment to lead and negotiate most effectively.
• Thinks before speaking and states own perspective confidently but diplomatically despite potential challenge from influential third parties

Doctors of BC Team Member:

Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

WHAT YOU BRING

• Completion of a graduate university degree in health administration, public health, business administration or a related area and up to six years of related experience, or an equivalent combination of education and experience.
• Experience providing consultative and implementation support and leadership in a healthcare setting with a focus on health technology projects.
• Experience using healthcare technology platforms including EMRs
• Detailed knowledge of the BC health care system and good understanding of eHealth concepts and EMR vendor services, constraints, and core business drivers.
• Effective communication and presentation skills, as well as strong written skills and proven ability to develop clear, concise, and comprehensive reports and other documents.
• Excellent interpersonal skills with demonstrated ability to work with multiple stakeholder groups.
• Strong diplomacy, collaboration, and conflict management capabilities.
• Excellent time management and organizational skills and strong track record of being pro-active and working independently.
• Demonstrated proficiency using Microsoft operating systems and Microsoft Office applications including Outlook, Word, Excel, and PowerPoint and project management programs.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We do not discriminate against any applicant regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, political beliefs and affiliations, family circumstances or other irrelevant distinction.