Diebold NixdorfDN

Associate Field Service Technician - Liverpool/Chester

Diebold Nixdorf is a global leader in financial and retail technology solutions, specializing in self-service systems and integrated services to enhance customer engagement and operational efficiency.

Diebold Nixdorf

Employee count: 1001-5000

United Kingdom only

Calling all mobile repair technicians. Be more at Diebold Nixdorf.

This is a fully remote job and can be based in Liverpool-Chester.

We have an exciting opportunity to work as a Field Service Technician, to support one of our most prestigious clients. As a Field Service Technician, you will provide vital repair services in retail environments within an assigned territory. You will be part of our customer facing technical teams.
Full product training is provided. Company vehicle and fuel card. Competitive salary with additional overtime at enhanced rates and standby payments.
If you are used to fixing problems, come and be part of our market leading organisation.

Responsibilities

  • Gains familiarity with Field Service Technician practices and procedures.
    • Participates in assigned hardware and software trainings (on the job, classroom and web based).
    • Utilizes Diebold Nixdorf’s diagnostic tools to perform troubleshooting.
    • Performs hardware repairs and maintenance.
    • Cleans and adjusts and configures components.
    • Configures and installs applicable software.
    • Performs routine checks according to documented procedures.
    • Instructs and trains customers on usage and operation of installed hardware and software.
    • Participates in the implementation of measures to achieve agreed KPIs.
    • Assists with special projects as assigned.

Qualifications

  • Education or equivalent work experience required.
    • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in any mobile engineering discipline.
    • Ideally have worked providing one of the following IT, EPOS, Break Fix, Customer Support.
    • Good written and verbal communication skills.
    • Full, clean UK driver’s license required.

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

  • Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be foundhere - https://www.dieboldnixdorf.com/en-us/about-us/global-locations


About the job

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Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Diebold Nixdorf

Learn more about Diebold Nixdorf and their company culture.

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Diebold Nixdorf is a pioneering force in the global banking and retail landscape, committed to transforming the way people engage in commerce. Founded in 1859 as Diebold Bahmann Safe Company, the organization has significantly evolved, and its innovative spirit continues to drive progress in technology. Throughout its long history, Diebold Nixdorf has established itself as a leader in providing integrated self-service solutions that facilitate seamless transactions for financial institutions and retailers worldwide.

Diebold Nixdorf specializes in ATMs, point-of-sale systems, and physical security solutions, ensuring that financial and retail businesses can meet the rapidly changing demands of consumers. The company's remarkable growth trajectory led to its current stature as a global entity, boasting a presence in over 130 countries and a dedicated team of more than 21,000 employees. The 2016 merger with Wincor Nixdorf further enhanced Diebold Nixdorf's capabilities, enabling it to harness shared expertise to deliver exceptional customer experiences.

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