Philippines onlyIt's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The DCX Home-Based Learning Officer for talent development contributes to the effective and quality delivery of the Organization's activities by aligning the development of talents with the strategic objectives of the Learning and Development team. She/He is responsible for planning, designing, and delivering learning and development activities to the team members, in alignment with the direction, the managers, and the learning and development ambitions and needs.
Ideal Candidates Will Be
A team player and a tech-savvy educational enthusiast ready to take on the challenge and wear multiple hats, playing the role of facilitator, innovator, researcher, and developer.
We are looking for a Learning Officer who will plan, assess the current levels of the workforce’s skills and comparing them with the skills that are needed for growth throughout the company.
If you are a motivated and energetic person passionate about advancing of learning experiences that facilitate acquisition of knowledge, then we will be happy to hear from you!
Technical Tools/ System
Learning Management Systems
iSpring Suite Max
Canva
MS Office
Role Details
Industry: Outsourcing | Promotional
Work Shift: 5AM to 2PM CST
Workdays: Monday to Friday
Written and spoken English skills: Very Proficient
Salary: PHP 40,000.00 - 45,000.00
Daily Responsibilities
Identify learning and development needs in the Organization through job analysis, annual interview reviews and regular consultation with managers and staff; Collect the learning and development needs from all managers and define precisely the need (initial situation, expected situation and objective to achieve at the end of the training, profiles of the participants, level of priority, etc.) with them and with the head of L&D.
Define and propose to the Head of L&D an annual learning and development plan, finding synergies in between departments, prioritizing training needs, assessing and optimizing required budget.
Implement the learning and development plan by organizing existing training activities as well as designing new training activities : search for providers, assess proposals, establish and negotiate new contracts in collaboration with the Procurement Unit, brief on needs, review and challenge training offer, etc.
Build learning and development paths for our staff, to ensure the development of their skills in line with their roles, competencies and as well as the evolution of our Organization.
Following-up the plan and budget advancement; regularly assess and continuously improve learning and development activities efficiency and quality.
Establish an annual balance of all learning activities done and present key performance indicators.
Research opportunities and methodologies for workplace training and development.
Additional Job Requirements
A Bachelor’s degree in Human Resources or any other relevant discipline.
Good analytical, management, and decision-making skills
In-depth knowledge of learning theories and instructional design models
Excellent verbal and written communication skills
Good interpersonal skills
At least 3 years of proven work experience in learning and development, preferably in Organizational Development.
Ability to write effective copy, instructional text, audio, and video scripts.
About DCX
DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply!
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
We look forward to receiving your application and getting to know you better!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
