Analyst, IKC Operations Support

Posting Date

The Analyst role will support the IKC Operations Team in the creation, extract, and management of large datasets, and demonstrate a proven ability to analyze and translate the data into meaningful business insights to support multiple teammates across the Village.

The Analyst will be a key contributor to DaVita’s efforts to provide integrated care to patients, supporting innovation in the model of care, with a focus on innovations in clinical surveillance for patients with chronic kidney disease (CKD). This role will leverage analytical and process improvement methodologies to lead, investigate, and solve complex operational and business problems. The Senior Analyst role provides opportunity for career advancement, given its extensive interaction with cross-functional teams in Integrated Kidney Care and DaVita more broadly, including visibility with many leaders at the Director and VP level. This role is fully remote.

REMOTERole

Analytics:

• Propose strategies to optimize existing or new clinical and operational processes, and support implementation of new strategies
• Engage in market-backed development of strategic plans, operational programs, and communication campaigns, with stakeholder input and root cause analyses
• Perform ad hoc data analysis and reporting to support decision-making and performance improvement

High Impact Communication:

• Convey qualitative and quantitative findings in a cohesive story, including identifying themes, summarizing insights and making recommendations to drive decision-making
• Build appropriate presentations and communications
• Proactively engage relevant stakeholders and subject matter experts to get input and support whenever needed

Project Management & Leadership:

• Collaborate with and, in some cases, lead cross-functional teams to execute a strategic analysis, implementation, work plan, or other strategic initiatives
• Identify, communicate, and execute on new opportunities and key questions related to our business or team-related functions
• Find areas of opportunity by using subject matter expertise and building relationships with relevant stakeholders
• Build strong relationships and closely collaborate with teammates across lanes (leadership, clinicians, central and local teams) to drive clinical and operational results
• Performs other duties as assigned or required

Qualifications

• Bachelor's degree or equivalent required
• 2+ years of related experience demonstrating strong analytical skills, process improvement, and project management preferred
• 2+ years of experience preferred; IT, healthcare, project management, consulting, corporate finance, or corporate strategy a plus
• Intermediate proficiency in Excel and PowerPoint required
• Experience with MS Access preferred
• Excellent written and verbal communications skills
• Innovative, flexible critical thinker with strong problem solving skills
• Strong project management skills, including comfort with ambiguity and the ability to manage multiple projects simultaneously
• Ability to enhance relationships through strong and effective communication, problem solving, emotional intelligence, and thoughtful decision making
• Experience with data management tools

• Personal values align with DaVita’s values of service excellence, integrity, team, continuous improvement, accountability, fulfillment, and fun.
• Resourceful, resilient, and an innate desire to learn
• Potential up to 15% travel

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.