Training Team Lead

Dandy is looking for a Training Team Lead to supervise and elevate the performance of our frontline Trainers, who are instrumental in supporting the success of new customers during onboarding.

Requirements

• 3+ years of professional experience in fast-paced environments such as startups, consulting, or tech.
• 2+ years of direct people management experience as a titled manager, leading small teams in a dynamic business setting.
• Proven ability to manage and develop a team, driving measurable performance improvements.
• A hands-on problem solver with a passion for customer success and operational efficiency.
• Strong communication and collaboration skills, with the ability to work effectively across teams.
• Comfort operating in ambiguous, high-velocity environments with a proactive and resourceful approach.
• Intellectual curiosity and a data-driven mindset, with the ability to analyze performance metrics and implement improvements.

Benefits

• healthcare
• dental
• mental health support
• parental planning resources
• retirement savings options
• generous paid time off