Learning Experience Consultant

General Description:

Every day, our software is used by millions of people around the world, and we are looking for individuals who share in our excitement and passion for transforming the way the world learns. At D2L, we believe that learning should be accessible and engaging. Our goal is to create easy, flexible, and smart software that ignites the desire to learn in everyone. To do this, we need to give talented, enthusiastic, and passionate people opportunities to create, develop, and collaborate on projects that revolutionize the learning environment.

As an integral member within the courseware team, the Learning Experience Architect (LXA) guides and supports the strategy, planning, research, user experience, design and development of learning ecosystems for client projects. The main responsibility of the LXA will be working with client stakeholders, project managers, leaders, and the courseware team to understand requirements and ensure learning strategy, user experience goals, and implementation approaches are aligned throughout an engagement. The LXA will interface with different project-specific and operational leaders within D2L, as well as client stakeholders to ensure that there is alignment to client vision, goals, and expectations and that we are deliver exceptional learner centric experiences.  

Responsibilities:

• Focus: Primarily concerned with shaping the overall learning experience, beyond just content creation. This includes considering user experience, interface design, and the overall environment where learning occurs.
• Holistic Approach: Looks at the broader context of learning, focusing on the entire learning journey. Considers factors like user engagement, motivation, and interaction design.
• Design Thinking: Often employs design thinking principles to craft immersive and engaging learning experiences that extend beyond traditional instructional content.
• Technology Integration: May focus more on the integration of emerging technologies, simulations, gamification, and adaptive learning principles into the learning experience.
• Act as strategic team member to analyze learning needs of client and collaborate with stakeholder to define learning objectives and goals 
• Drive innovation in learning experience design, experimenting with new approaches to improve learner engagement and outcomes 
• Collaborate with Learning Strategy Consultants to understand client vision, goals, learner persona, and learner experiences, to effectively support delivery teams and alignment to learning experiences 
• Collaborate with client and internal stakeholders, Subject Matter Experts (SME), product managers, and users to gather and analyze requirements to ensure user needs and learning goals are central to the design process 
• Collaborate with delivery teams to drive a shared understanding of client vision/goals throughout multimedia development, navigational design, and the design of content experiences 
• Drive innovation in learning design by monitoring and analyzing trends in education and learning methodologies for each segment and incorporating new techniques or technologies for improved effectiveness.

Competencies:

• Strong written and oral communication 
• In-depth knowledge of instructional design principles and practices including the ADDIE model, adult learning principles, interactive learning design, and blended learning techniques 
• In-depth understanding of UX design processes and best practices
• Ability to take abstract visions and goals and translate them into valuable deliverables

Skills:

• Working with client stakeholders and executives
• Completing needs analyses for clients 
• Strategic planning and organization of client goals and objectives
• Translated strategy to UX design, product design, and learning content design
• Working with learning management systems, specifically Brightspace 
• Analytical, consulting, and organizational abilities  
• Ability to take holistic perspective of client goals to create effective learning experience/ecosystems

Experience:

• 10 years' experience in user experience design and/or developing learning solutions across different learning segments 
• Demonstrated experience working with client stakeholders and supporting program delivery 
• Applying pedagogical theory and learning design principles to strategy, planning, development, and design 
• Experience with developing digital content for various audiences  
• Leveraging different tools and functionality of Brightspace (or other LMSs) to integrate interactivity, multimedia, LMS tools, and features. 
• Adapting training materials and course content to suit different methods of learning delivery (instructor-led, self-paced, synchronous, asynchronous, blended, etc.).  
• Adapting training materials and course content based on different business segments (K12, higher ed, and corporate) 
• Experience in user experience design and/or or digital experience design

D2L Leadership Competencies

• Leads by Example with personal and professional integrity, high accountability and say/do ratio
• Boundaryless collaboration and influence skills both within team, peer group and broader organization. Effective communicator with a proven track record of success.
• Delivers Awesome Outcomes: Strategic mindset and business acumen, with strong prioritization skills and a focus on organizational outcomes vs. team tasks. Effective problem solver, able to achieve results individually and through others, in fast paced, deadline-driven environments.
• Talent Magnet: Talent-focused leader, with demonstrated ability to coach, build and lead a high performing, diverse team.
• Better, Smarter, Faster: An agile learner, with a growth mindset, attention to detail and organizational skills. An operationally minded leader, with a focus on continuous improvement and innovation.
• Wins Hearts and Minds: An effective communicator, with the ability to connect the why and the what. A change agent, with proven delegation, motivation, and team building skills.