Renewals Account Manager, (Remote, IND)

As a Renewals Account Manager, you will be responsible for managing the contract renewal cycle for JAPAC customers and driving on-time renewals and growth in licenses and per endpoint revenue. You will work with the partner and customer to answer questions, provide quotes, and ensure a seamless customer experience.

Requirements

• Track record of meeting or exceeding expectations in an individually focused, quota carrying role.
• Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.
• Technical aptitude and ability to learn new concepts quickly.
• Exceptional written and verbal communication skills demonstrated through email, conference calls, and internal meetings
• Must be a self-starter with the ability to work independently or in a team environment
• A curious nature with a desire to learn and a competitive spirit.
• High level of comfort handling objections and negotiations.
• Excellent time management skills.
• Security or SaaS sales experience
• Customer Success/Service background
• Prior experience using Salesforce or another CRM solution
• 2 years+ or equivalent experience in consulting or account management – particularly in cybersecurity.

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work CertifiedTM across the globe