United States onlyAs a Solutions Consultant, you'll play a vital supporting role in Crescendo's pre-sales efforts, partnering with Account Executives and Account Managers to support discovery, product demonstrations, and solution development. You'll help translate customer goals into tangible solutions powered by Crescendo's AI technology and managed services.
Requirements
- 3+ years of relevant experience in a Sales Engineering, Solutions Consulting, or Customer Experience role
- Familiarity with large CX tools/platforms such as: Zendesk, Salesforce, Genesys, Five9
- Understanding of how enterprise companies structure their support orgs and the role AI is beginning to play in transforming them
Benefits
- Remote working arrangements
- Competitive Base Salary
- Generous paid vacation
- Attractive benefits package including medical, dental, and vision options
- Training opportunities provided by Crescendo and outside entities
- 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development
