Sr. Site Reliability Engineer - 11293

Coupa Software Incorporated is an American technology company providing an AI-driven platform for total spend management and supply chain solutions, helping businesses gain visibility and control over their spending.

Coupa Software, Inc.

Employee count: 1001-5000

Mexico only

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Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Sr. Site Reliability Engineer at Coupa:

As a Senior Site Reliability Engineer, you will play a crucial role in the development of solutions for our Contract platform.

Coupa Contract (Standard) enables customers to author, approve, and operationalize contracts, making them easily available for purchasing by employees across the organization. Contract compliance delivers savings as employees make purchases using negotiated rates and helps to mitigate risk by ensuring that appropriate terms are in place. Contract enforcement and spend visibility are provided through embedded dashboards at both the contract and summary level.

Coupa Contract Advanced is an enterprise-class contract management solution to help companies improve contract visibility, risk management, and operational efficiency at scale. Contract Advanced is designed to handle the creation, storage, and optimization of any contract across any industry or department.

At a business level, together with the product management and development team you will change the way our customers deal with Contracts life cycle management ecosystem and build best in class hosting infrastructure on cloud.

At a technical level we will jointly drive scaling our Business Spend Management platform on public cloud by following Site reliability engineering (SRE) best practices.

What You'll Do:

• Administration of Linux machines, Web servers, Application servers, Databases Application and cloud infrastructure support for customer environments.
• Provide application support on Java and Ruby applications.
• Own end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence.
• Tools development and automation to increase availability and performance
• Ensuring the data, services and infrastructures are reliable, fault-tolerant, efficiently scalable and cost-effective
• Collaborate with Product and Release engineering for new product releases and maintenance.
• Coordinate incident, problem and change management.
• Participate in on-call rotation for after-hours and weekend emergencies

What You Will Bring to Coupa:

Bachelor's Degree with 8+ years of professional experience handling large scale production systems.
Experience with AWS or comparable cloud providers with certification.
Experience in designing of new services on AWS or comparable cloud provider, migration of services to cloud and deployment of new services on AWS or comparable cloud provider.
Hands on experience with Terraform and configuration management tools like Chef, Ansible or equivalent.
Experience in application support/development on Java or Ruby.
Hands on scripting experience with anyone of these: Python or Bash.
Excellent knowledge of large scale web applications/distributed systems.
Experience in Kubernetes, Docker, and/or cloud deployment technologies.
Experience in observability tools like NewRelic, Datadog etc
Expertise in problem solving and analyzing global scale distributed systems.
Excellent written and verbal communication skills.
Critical thinking, continuously challenging how and why we do things to help us improve

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

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About the job

Apply before

May 29, 2026

Posted on

Mar 30, 2026

Job type

Full Time

Experience level

Senior

Education

Bachelor degree

Experience

8 years minimum

Location requirements

Mexico

Hiring timezones

Mexico +/- 0 hours

About Coupa Software, Inc.

Learn more about Coupa Software, Inc. and their company culture.

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At Coupa, the mission is to empower organizations worldwide to maximize value and operationalize purpose through their business spend. This is anchored in a shared belief that 'we are smarter, together.' The company's culture is deeply rooted in its core values, which drive every decision and action. These values include ensuring success for the entire community – customers, partners, suppliers, and employees (#AllOfUs). Coupa fosters an environment where individuals own their results, taking proactive action and accountability for the outcomes of their efforts. A significant emphasis is placed on cultivating belonging, promoting empathy, inclusion, and goodwill throughout the organization. This commitment extends to building tomorrow together, encouraging collaboration and innovation to disrupt the industry positively. Coupa believes in a workforce where diversity expands, equity accelerates performance, and inclusion unlocks the full potential of every employee.

Coupa is dedicated to operating sustainably, equitably, and ethically, holding itself accountable through a comprehensive Environmental, Social, and Governance (ESG) strategy. This strategy focuses on platform innovation to empower customers in driving responsible business impact, such as reducing their environmental footprint and increasing social impact and supplier diversity. The company is committed to protecting the planet with a climate strategy aimed at net-zero emissions. Furthermore, Coupa supports its employees and communities through volunteerism, philanthropy, and inclusive programs, offering employees dedicated volunteer time off. Strong governance practices ensure a safe, secure, and ethical work environment, supporting human rights within the workplace and its supply chain. The company's AI platform is community-generated, leveraging anonymized customer data to provide intelligent insights across supply chain, procurement, and finance, fulfilling the vision that no single entity is as smart as the collective. This collaborative and value-driven approach defines Coupa's identity and its commitment to making a meaningful impact.

Tech stack

Learn about the tools and technologies that Coupa Software, Inc. uses to build, market, and sell its products.

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React Native

Ruby

MySQL

React

Drupal

Chef

Octopus Deploy

Clari

Coupa Software, Inc. employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at Coupa Software, Inc..

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Time Off

Provides time off for employees.

Remote Work Flexibility

Offers flexibility for remote work.

Leadership Development

Offers leadership development programs.

Financial Rewards

Details on financial rewards offered to employees.

View Coupa Software, Inc.'s employee benefits

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