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Coupa Software, Inc.CI

Sr. Data Insights & Analytics Lead - 11517

Coupa Software Incorporated is an American technology company providing an AI-driven platform for total spend management and supply chain solutions, helping businesses gain visibility and control over their spending.

Coupa Software, Inc.

Employee count: 1001-5000

Mexico only

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Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of the Sr. Data Insights & Analytics Lead to Coupa:

As a senior-level individual contributor within the Talent Strategy team, this role works globally to champion a culture of evidence-based decision-making without the responsibility of direct people management. By transforming complex workforce data into clear, actionable intelligence, this individual empowers the organization to attract, develop, and retain world-class talent.

Reporting to the Senior Director - Organizational Effectiveness, the individual in this role identifies, designs, and implements solutions that fuel scalable growth and streamline processes. Using advanced analytical methods and deep domain expertise, you will be translating complex data into compelling, "executive-ready" narratives and visual presentations that clearly lead to interventions and actions in the business. This position acts as a strategic architect and high-level thought partner, moving beyond reactive reporting to provide predictive insights that anticipate business challenges.

Partnering with HR Business Partners, HR Centers of Excellence, EDE, and business leaders, this position serves as the primary owner of Coupa’s people listening strategy, transforming feedback from global surveys into a roadmap for organizational health. The individual in this role will be instrumental in designing the future of our workforce planning, listening strategies, and organizational effectiveness measurement.

In this dynamic and visible role, the individual in this role will act as a coach and thought partner, a catalyst for a data-driven culture, and a champion for cross-functional collaboration.

What You’ll Do

    1. Project Leadership: Lead complex, cross-functional analytics projects from vision to implementation, focusing on improving key outcomes like retention, engagement, and productivity.

    2. Listening Strategy Architect: Serve as the strategic lead for the Global Employee Listening Program, managing the end-to-end execution of annual and pulse surveys while evolving the strategy across the employee lifecycle.

    3. Executive Storytelling: Translate complex datasets into "executive-ready" narratives and visualizations that drive business interventions and strategic actions.

    4. Data Architecture & Integration: Partner with HRIS and EDE teams to migrate disparate data sources into a unified "single source of truth" (Snowflake/AWS), ensuring rigorous data integrity and governance.

    5. Self-Service Solutions: Design and deploy advanced Tableau dashboards and analytics tools for COE partners and senior leaders to enable "data at the fingertips" and self-service reporting.

    6. Advanced Analytics & AI: Utilize SQL, Python, or R to uncover correlations in structured and unstructured data, while incorporating AI and machine learning best practices to solve workforce challenges.

    7. Strategic Consulting: Coach HRBPs and COEs on data literacy and insights interpretation, providing objective, data-driven feedback to challenge assumptions regarding organizational health.

What You Will Bring to Coupa

    1. Experience & Leadership: 8+ years in HR Analytics, Data Science, or BI, with a proven track record of influencing and providing objective feedback to VPs and senior stakeholders.

    2. Educational Foundation: Bachelor’s degree in a quantitative or behavioral field (CS, Statistics, Economics, or Org Psych) or equivalent professional experience.

    3. Technical Mastery: Advanced SQL and Tableau proficiency required to create "presentation-quality," actionable visualizations for executive consumption.

    4. Advanced Analytics: Hands-on experience using Python or R for statistical modeling of survey data and text analytics for unstructured employee listening data.

    5. Domain Expertise: Deep experience managing organizational data (turnover, recruiting, DEI) and executing large-scale surveys from methodology design through vendor management.

    6. Data Storytelling: Exceptional ability to transform raw, complex analytics into high-impact presentations that drive executive alignment and organizational change.

    7. Global Consulting Mindset: Proven ability to operate independently in complex global environments, acting as a consultative partner to solve business challenges through data.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

About the job

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Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

8 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

Mexico +/- 0 hours

About Coupa Software, Inc.

Learn more about Coupa Software, Inc. and their company culture.

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At Coupa, the mission is to empower organizations worldwide to maximize value and operationalize purpose through their business spend. This is anchored in a shared belief that 'we are smarter, together.' The company's culture is deeply rooted in its core values, which drive every decision and action. These values include ensuring success for the entire community – customers, partners, suppliers, and employees (#AllOfUs). Coupa fosters an environment where individuals own their results, taking proactive action and accountability for the outcomes of their efforts. A significant emphasis is placed on cultivating belonging, promoting empathy, inclusion, and goodwill throughout the organization. This commitment extends to building tomorrow together, encouraging collaboration and innovation to disrupt the industry positively. Coupa believes in a workforce where diversity expands, equity accelerates performance, and inclusion unlocks the full potential of every employee.

Coupa is dedicated to operating sustainably, equitably, and ethically, holding itself accountable through a comprehensive Environmental, Social, and Governance (ESG) strategy. This strategy focuses on platform innovation to empower customers in driving responsible business impact, such as reducing their environmental footprint and increasing social impact and supplier diversity. The company is committed to protecting the planet with a climate strategy aimed at net-zero emissions. Furthermore, Coupa supports its employees and communities through volunteerism, philanthropy, and inclusive programs, offering employees dedicated volunteer time off. Strong governance practices ensure a safe, secure, and ethical work environment, supporting human rights within the workplace and its supply chain. The company's AI platform is community-generated, leveraging anonymized customer data to provide intelligent insights across supply chain, procurement, and finance, fulfilling the vision that no single entity is as smart as the collective. This collaborative and value-driven approach defines Coupa's identity and its commitment to making a meaningful impact.

Employee benefits

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Time Off

Provides time off for employees.

Remote Work Flexibility

Offers flexibility for remote work.

Leadership Development

Offers leadership development programs.

Financial Rewards

Details on financial rewards offered to employees.

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