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ControlUpCO

Product Marketing Manager

ControlUp provides a Digital Employee Experience (DEX) management platform that helps IT teams monitor, troubleshoot, and optimize IT environments to ensure seamless operations and productivity for distributed workforces.

ControlUp

Employee count: 201-500

United States only

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ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.
Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.
We’re here to ensure the workday runs without disruptions.
No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.
One platform. One powerful shift in how work flows.

About the Role:

In this role, you will be part of a team of product and technical marketing professionals responsible for the content, positioning, messaging and positioning, and go-to-market (GTM) strategy of ControlUp solutions. You will create both value-based and technical sales content, contribute to thought leadership, launch new solutions, and help with opening up new market opportunities for ControlUp and our partners.
Attention to detail and an eye for quality, along with the ability to grasp and translate technical capabilities into benefits are crucial. You will collaborate closely across the marketing organization and will work with product management and field sales teams to identify and prioritize messaging, tools, and content to support sales and product launch processes.

What You’ll Own:

  • Develop and iterate product positioning and messaging that differentiates ControlUp DEX solutions in the market.
  • Be responsible for planning and executing product launches aligned with a tiered launch strategy.
  • Content Creation – use your domain knowledge, technical expertise, top-tier writing skills, and understanding of our target personas to create specific content to help customers learn about, select, and be advocates for ControlUp.
  • Attend, contribute and present at ControlUp field marketing events – including working on messaging, themes, creating and delivering booth demos, presentations and briefing sales teams on how to effectively follow up on leads generated at events.
  • Sales enablement – create and maintain content to educate the field on product capabilities that support the product use case.
  • Market and competitive intelligence – understand the market landscape and how to competitively position the product. Serve as the voice of the customer to the internal product-focused teams to reinforce solving customer challenges.
  • Cross-team collaboration – This role will work with engineering, product, and the sales teams to deliver slide decks, tutorials, eBooks, demos, videos, and other collateral that align with our go-to-market initiatives.
  • Content evangelism – this role will contribute to educating sales and SE teams on the availability and usability of the content. It is especially important to keep content up-to-date and consistently discoverable.

What You’ll Bring:

  • 5+ years of B2B software product or technical marketing experience with at least 2 years of experience related to End-User Computing (such as Citrix, VMware Horizon and Microsoft AVD) or Unified Endpoint Management (UEM), desktop solutions.
  • A thorough understanding of relevant technologies and curiosity and passion to always learn more about how things work.
  • Strong project management skills and the ability to build end-to-end plans and manage execution across cross-functional teams.
  • You have excellent written and oral communication/presentation skills including the ability to create and deliver effective presentations.
  • Product marketing writing experience, especially in creating content such as sales enablement, blogs, emails, web copy.
  • The ability to drive technical content-related projects to completion independently and in a timely matter.
  • Excellent inter-personal skills and successfully build relationships with geographically dispersed colleagues and teams.
  • Bachelor’s in Computer Science, Engineering or a related technical field OR equivalent work experience.
  • Having some experience with video editing and graphics design is a plus.
  • You recognize yourself in ControlUp’s values: Good vibes, In it together, Open minded, Own it and Always approachable (learn more: https://www.controlup.com/company/).

Why You’ll Love It Here:

  • Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
  • Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
  • Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
  • Ready to join? Apply now and help us shape the future of IT and employee experience.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Education

Bachelor degree

Experience

5 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About ControlUp

Learn more about ControlUp and their company culture.

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ControlUp helps IT teams navigate the complexities of modern work environments. Our customers often grapple with troubleshooting intricate workspaces, managing a high volume of support tickets, and operating within tight budgets. That's why we developed a Digital Employee Experience (DEX) Management Fabric designed to directly address these challenges. We empower IT to resolve desktop issues faster, proactively prevent tickets from being submitted, and ultimately reduce operational spend. Our platform provides IT with increased visibility and control over employees' digital experiences, regardless of where they work—in the office, from home, or on the road—or the type of workspace they use, be it virtual, physical, or cloud-based.

At ControlUp, we understand that a seamless digital experience is crucial for employee productivity and satisfaction. Our approach centers on providing context-rich data and precise reporting, enabling IT teams to minimize the time spent on troubleshooting. We assist in the proactive identification of potential obstacles and offer automated resolutions, often before users even realize there's an issue and need to submit a ticket. By consolidating numerous tools into a singular, user-friendly web application, we streamline IT operations. ControlUp analytics harnesses anonymous operational metadata from thousands of organizations, empowering IT and help desk teams to make informed, data-driven decisions. This focus on delivering a frustration-free digital experience allows businesses to unlock seamless productivity and ensure their employees can focus on what matters most. Our solutions are trusted by leading enterprises worldwide to support their hybrid workforces and optimize their IT environments.

Employee benefits

Learn about the employee benefits and perks provided at ControlUp.

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Employee Stock Options

Employee Stock Option plans (ESOP) are offered to all employees after 90 days of employment.

Hybrid Work

Enjoy working from one of our four offices around the globe or from the comfort of your home.

Life Insurance and Voluntary Benefits

100% company-paid $100K life insurance policy. Also, we offer voluntary benefits such as short and long term disability, supplemental insurance.

Flexible Time Off

We offer a generous flexible time off policy. In addition, employees receive six paid sick days. ControlUp closes for 10 company paid holidays (varies per year).

View ControlUp's employee benefits
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