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ConcentrixCO

Solution Architect for Dynamics 365 Customer Engagement and Power Platform (M/F/

Concentrix Corporation is a leading global provider of technology and services solutions, helping brands enhance customer experiences.

Concentrix

Employee count: 5000+

Germany only

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Job Title:

Solution Architect for Dynamics 365 Customer Engagement and Power Platform (M/F/D)

Job Description

Solution Architect for Dynamics 365 Customer Engagement and Power Platform
We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architectwith strong technical skills. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.
Overview
  • Location: Germany
  • Language: German and fluent English
  • Travel: less than 20% is expected
  • Years of Experience: 15+
Mandatory Experience Profile
  • The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.
  • Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.
  • 15+ years of experience in cloud technologies, information technology (IT) consulting/support, systems administration, system architecture, OR equivalent experience.
  • Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service
  • Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.
    • Design, customize, and administer UI and business logic using the Power Platform.
    • Being able to conduct code reviews for C#, JavaScript, and TypeScript.
    • Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.
    • Having a basic understanding of network performance indicators and the ability to read network traces.
  • Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.
    • Familiarity with integrating data from Dataverse and other sources.
    • Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.
  • Strong ability to engage with key technical stakeholders and business decision makers.
  • Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.
  • Strong commitment to staying updated on modern engineering practices and tools.
  • Experience in customer-facing roles.
Desirable requirements
  • Experience with Power FX.
  • Architect and Functional Consultant level Microsoft certifications are preferred.

Location:

DEU Gera Work-at-Home

Language Requirements:

Time Type:

Full time

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

15 years minimum

Location requirements

Hiring timezones

Germany +/- 0 hours

About Concentrix

Learn more about Concentrix and their company culture.

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Concentrix is a global technology and services leader that powers the world's best brands, today and into the future. We are a human-centered, tech-powered, and intelligence-fueled company. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Our innovative culture focuses on delivering exceptional value for our clients and their customers through tailored solutions.

Established in 1983, Concentrix has transformed the way organizations engage with their customers, helping them to achieve their business goals through comprehensive services in the realm of customer experience, business process outsourcing, and digital services. By leveraging advanced analytics and data-driven insights, we empower brands to enhance their customer journeys, increase loyalty, and drive revenue growth. Our team is dedicated to driving continuous improvement and leveraging technology to make businesses more efficient and effective.

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Concentrix

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