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ConcentrixCO

Associate, Sales Development - Bilingual

Concentrix Corporation is a leading global provider of technology and services solutions, helping brands enhance customer experiences.

Concentrix

Employee count: 5000+

Costa Rica only

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Job Title:

Associate, Sales Development - Bilingual

Job Description

Associate, Sales Development - Bilingual - Business to Business Sales

The Associate, Sales Development is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling. This role is responsible for effectively articulating the value of products or services to customers.

You will:

  • Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.
  • Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.
  • Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.
  • Adherence to all response-time SLA’s as well as use of mandatory sales cadences always.
  • Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.
  • Document all relevant prospect and customer interactions on CRM (Salesforce).
  • Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.
  • Review and report daily, monthly and quarterly metrics to help achieve sales goals.
  • Provide accurate customer success to Managers in a clear and concise way.
  • Partner with colleagues to facilitate best-practice sharing and continual learning.

You have:

  • Must have- 5+ years of overall professional experience
  • Must have- 3+ years of work experience in B2B sales, consultative sales in a target driven environmentoraccount management (ideally within a large tech and/or advertising organization)
  • Ideally, this experience will have been gained in a new business, customer acquisitions environment.
  • Experience in cold calling, lead generation and lead qualification.
  • Fluency language requirements (C1) in Spanish and English.
  • Highschool diploma, minimum.
  • Salesforce experience or similar CRM tools.
  • Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.
  • Marketing knowledge gained in a professional or educational setting.
  • An ability to think creatively and react quickly to tailor messaging to different conversations.
  • Strong time-management skills and the ability to work independently.
  • Comfortable in a constantly changing fast paces start-up environment.
  • Confident using technology and speaking on the phone and zoom meetings.
  • Proven ability to influence others and create a sense of urgency.

Preferred –5+ years of work experience in B2B sales, account management or consultative sales in a target driven environment (ideally within a large tech and/or advertising organization)

Location:

CRI Work-at-Home

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time2026-03-31

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About the job

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Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Costa Rica +/- 0 hours

About Concentrix

Learn more about Concentrix and their company culture.

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Concentrix is a global technology and services leader that powers the world's best brands, today and into the future. We are a human-centered, tech-powered, and intelligence-fueled company. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Our innovative culture focuses on delivering exceptional value for our clients and their customers through tailored solutions.

Established in 1983, Concentrix has transformed the way organizations engage with their customers, helping them to achieve their business goals through comprehensive services in the realm of customer experience, business process outsourcing, and digital services. By leveraging advanced analytics and data-driven insights, we empower brands to enhance their customer journeys, increase loyalty, and drive revenue growth. Our team is dedicated to driving continuous improvement and leveraging technology to make businesses more efficient and effective.

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Concentrix

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Concentrix hiring Associate, Sales Development - Bilingual • Remote (Work from Home) | Himalayas