Onboarding Consultant

This role is a hybrid position and will be based from our Bristol offices, with the option to work remotely for some of your working week. If you’re currently in a fully remote role and are not within a commutable distance to a Computershare office, you’re eligible to apply and maintain your remote working arrangement should you be the most suitable candidate for the position.

We give you a world of potential

We have an exciting opportunity to join our People Team, as an Onboarding Consultant. If you’re the type of person that likes to be detailed oriented and take pride in working through a workload not only independently but also in a team, then you will find this position very rewarding. This role provides an amazing opportunity to work with employees and candidates around the globe on their screening and onboarding practices.

A role you will love

You will be working across multiple jurisdictions focused on the new starter experience and be knowledgeable about local regulations and requirements. Don’t worry, we won’t expect you to know this straight away, we can help guide and support you.

As an onboarding consultant your role will be to provide candidates with a smooth onboarding journey, ensuring they are screened to the required standards, and all expectations are processed in line with agreed matrices.

Some of your key responsibilities will include:

• Responsible for managing transactions during the onboarding of new employees accurately and within SLA.
• Support the completion of all pre-employment screening checks accurately and in a timely manner, to ensure a good candidate experience.
• Identify any trends in processing, system or automation errors.
• Maintain a good level of communication with managers, employees, and candidates around the status of their enquiry.
• Manage your own allocation of work, whilst being able to work flexibility.
• Support with reviewing work processes to identify areas for improvement and progress actions to improve outcomes for candidates.

This role is being offered working hybrid from our Bristol head offices, 2 days a week, 35 hours per week, Monday – Friday.

What will you bring to the role?

As you can imagine, we need you to have great attention to detail, along with the ability to think independently, problem solve, and work quickly within a fast-paced environment.

Other key skills required for the role include:

• Experience of working in a high-volume administrative role
• Ability to identify risks and mitigate by implementing effective controls
• Excellent customer service skills, both written and verbal
• Understanding the importance of confidentiality
• Highly organised with a methodical approach, and a meticulous eye for detail
• Proactive, with an eagerness to learn.
• Adaptability
• Ability to manage your own workload, but also work within a team function
• Ability to successfully communicate across all levels of the business and build working relationships

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook