coeo Inkasso GmbH

Through groundbreaking technology, we are revolutionizing receivables management at coeo Inkasso. We combine 'knowledge from experience' with the competence of 'man and machine' to create intelligent, digital, and consumer-centric debt collection strategies. Our approach leverages AI-based processes and behavioral research insights to ensure that debt collection is not just about settling claims, but about maintaining customer relationships. We are driving the industry forward by integrating advanced technologies like our AI chatbot 'Glenn' and Open Banking solutions to offer seamless, automated, and user-friendly experiences for both clients and consumers.

At coeo, we believe that technology determines our future, but people shape it. Our 'digital first' strategy involves creating seamless and automated processes that deliver satisfactory solutions, while our 'customer focused' approach ensures we identify the best solutions for consumers based on their individual situations. We are not just a traditional debt collection agency; we are a tech-driven partner that optimizes the entire customer life cycle with customized, digital solutions. By investing in AI, automation, and digital platforms, we stay at the forefront of the industry, ensuring that we provide efficient, transparent, and respectful services that set new standards in debt collection.