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ClearSourceCL

Interconnection Coordinator - Solar Campaign

ClearSource BPO is a customer experience company offering outsourced customer care, technology solutions (including AI/ML), and consulting services to optimize the customer journey and drive loyalty. Founded in 2007, it has global operations in the US, Philippines, Costa Rica, and India.

ClearSource

Employee count: 1001-5000

Philippines only

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Are you detail-oriented, proactive, and thrive in a structured yet collaborative environment?

We're looking for individuals who are passionate about operational excellence—those who take pride in accuracy, follow-through, and continuous improvement. If you enjoy working behind the scenes to drive successful outcomes, staying organized, and streamlining processes, this role could be your ideal fit.

In this position, you'll be responsible for preparing and managing permit applications, ensuring they meet jurisdictional requirements and are submitted on time with the highest quality. You'll coordinate with internal teams, track updates, and maintain accurate records that help support efficiency and compliance. By staying current on solar industry standards and local regulations, you’ll play a vital role in maintaining high approval rates and avoiding delays. You’ll also participate in regular team meetings, contribute insights, and build strong relationships across departments.

If you're motivated by process improvement, enjoy solving operational challenges, and value precision and professionalism in every task you handle, we’d love to connect with you.

What you will do as an Interconnection Coordinator

Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques Troubleshoots and problem solve customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathetic approach at all times
  • Review, prepare, submit, and receive permit application packages in accordance with jurisdictional requirements and support the application throughout its lifecycle (Also, interconnection, rebate, etc., applications as deemed applicable by leadership).
  • Coordinate payments, communicate with internal parties to facilitate proper jurisdictions comments/revisions, record corrections and update database(s) for process improvement, and collaborate to streamline team processes.
  • Ensure high quality of submissions (and approval rates) by staying up to date on all solar submission processes and AHJ requirements.
  • Adhere to established schedule as designated by leadership.
  • Maintain professionalism and responsiveness in workplace and online communications.
  • Make meaningful contributions in all weekly meetings (1x1’s and team huddles) by maintaining engagement through questions and responses.
  • Builds relationships and works closely with customers, co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed.
  • Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature.
  • Report any training needs or system error/discrepancies to the supervisor.
  • Complete other tasks as deemed appropriate by the supervisor.
  • Regular attendance, punctuality, and adherence to an agreed-upon schedule of availability are conditions of employment and essential function of this position.

What We’re Looking For?
  • High school graduate or college-level education

  • 1 year Interconnection Coordinator experience from any US Solar Company

  • Proficient in developing and interpreting flowcharts, schedules, and action plans

  • Strong organizational and time management skills, with the ability to multitask effectively

  • Excellent collaboration skills and confidence in client-facing interactions

  • Solid understanding of risk management and quality assurance practices

  • Hands-on experience using project management tools (e.g., CRMs)

  • Good communication and typing skills

  • Must have a stable internet connection and a reliable power source

  • Willingness to work night shifts and have split rest days, based on the assigned schedule


What We Offer
ClearSource offers a competitive salary as well as opportunities for career growth and professional development. We have an inclusive culture that values diversity and the contributions our employees make to the organization’s success.
We also offer:
  • Competitive salary – Get paid for doing what you love!
  • Medical and dental insurance (with free dependent coverage!).
  • Group life insurance for peace of mind.
  • Paid time off (PTO) – Because work-life balance matters.
  • Outstanding career growth opportunities – Learn, advance, and develop your career.
  • A fun, innovative, and energetic team culture – Be part of a company that values its employees
  • Skills and leadership development to help you reach your full potential.

At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:
  • Customer First – We are obsessed with delivering an exceptional customer experience.
  • Personal Accountability – We do the right thing and own our actions.
  • Humble Courage – We embrace feedback, seek growth, and push ourselves to improve.
  • Hungry – We bring passion, energy, and drive to everything we do.
  • Happy & Healthy – We believe in balance, well-being, and a positive workplace.
If these values resonate with you, this is your chance to join a fast-growing, high-performing team!

Come join our team and see why ClearSource is an employer of choice.
Office Address:10th Floor Rockwell Business Center Tower 1, Ortigas Avenue, Pasig City

About the job

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Posted on

Job type

Full Time

Experience level

Entry-level

Education

High school

Experience

1 year minimum

Location requirements

Hiring timezones

Philippines +/- 0 hours

About ClearSource

Learn more about ClearSource and their company culture.

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ClearSource BPO, founded in 2007 by Rob Goeller and Nate Spears, is a customer experience company dedicated to helping its partners optimize the customer journey and foster long-term loyalty. The founders identified a gap in the outsourced customer service industry, where the primary focus was often on cost-cutting rather than quality. Drawing from their experience managing customer service for a luxury car brand's credit card program, they envisioned a BPO that prioritized delivering exceptional customer experiences, akin to those provided by renowned brands like BMW, Disney, and Zappos. ClearSource's mission is to redefine outsourced customer service by emphasizing quality and creating an environment where employees are motivated and empowered.

The company offers a comprehensive suite of services, including outsourced customer care, technology solutions featuring artificial intelligence and machine learning, and consulting services. Their offerings encompass telephone support, chat assistance, email handling, remote project management, and comprehensive reporting. ClearSource prides itself on its ability to provide both onshore and offshore solutions, ensuring cost-effectiveness while maintaining high standards of service, including offshore agents proficient in English. They focus on first-contact resolution and building emotional connections between customers and the brands they represent. ClearSource has expanded its operations globally, with locations in the United States (Utah), the Philippines, Costa Rica, and India, strategically positioned to meet the diverse needs of its clients across various industries such as healthcare, retail, e-commerce, renewable energy, and multi-level marketing. The company emphasizes a culture of support, accountability, and passion, believing that happy and empowered employees are key to delivering outstanding customer experiences.

Employee benefits

Learn about the employee benefits and perks provided at ClearSource.

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Work From Home

Offers work-from-home opportunities.

Paid Time Off

ClearSource PH provides its employees with paid time off.

Company Provided All-in-One PC

Provides Lenovo all-in-one PC for work-from-home employees.

Health Insurance

ClearSource PH provides its employees with health insurance.

View ClearSource's employee benefits
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ClearSource

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ClearSource hiring Interconnection Coordinator - Solar Campaign • Remote (Work from Home) | Himalayas