United States onlyClay is hiring a Solutions Partner Program Manager to own the structure, systems, and execution of the Solutions Partner Program across Artisans and Studios. The role is responsible for defining partner quality and partner experience, including application and intake, tiering and compliance, accreditation, performance tracking, benefits administration, and partner-facing communications.
Requirements
- 5+ years of experience in program operations, enablement, education, partner programs, solutions engineering, or GTM-facing roles
- Experience owning complex programs where guidelines, measurement, and operational rigor matter
- Strong cross-functional execution skills, particularly with Ops, Marketing, Brand, and Product teams
- Comfort designing systems, rubrics, and workflows that scale without losing quality
- Sound judgment on partner-facing decisions and escalations, with a bias toward customer centricity and long-term program health
- High attention to detail, strong written communication, and an ability to turn ambiguity into a clear operating structure
Benefits
- Partner Growth Fund
- Awards
- Milestone recognition
