Chapter is hiring for Experienced Consultative Sales Medicare/Benefits Advisors. In this role, you will guide Americans as they sign up for Medicare and pick a specific coverage. This is a full‑time role. This is a remote role but requires in‑person training which Chapter will cover. You must have previously passed the life and health insurance exam and worked in Medicare sales. In this role, you will spend several hours each day advising seniors over the phone and email. We're building cutting‑edge software to help our advisors work better. You should apply for this position if you are excited to set and achieve ambitious goals. We measure advisor performance based on three things: 1) Customer satisfaction 2) Customer retention 3) Number of customers enrolled. While your compensation will be tied to your sales performance, it does not vary based on the specific coverage you recommend, even if it is with a carrier that does not pay Chapter. Before joining, you must have previously passed the life and health insurance exam. Chapter will help if it's expired.Benefits and PerksChapter covers 100% of employee health insurance premiumsMembership at One Medical (concierge medicine)Competitive hourly salary, and uncapped performance-based bonuses & commissionResponsibilitiesAssess seniors' Medicare needs with an engaging, natural, and professional demeanor.Provide prompt and efficient service by phone and email.Use Chapter's software to identify plan options for seniors.Demonstrate strong prioritization skills to determine what is important.QualificationsAbility to understand the needs of others and empathize with them.Strong emotional intelligence and listening skills.Track record of teamwork and willingness to roll up your sleeves to get the job done.Fun to work with: we want our teammates to be friends, not just co‑workers.Prior experience in a customer‑facing role with high service expectations.Vaccinated against COVID‑19 or have a legally recognized exemption.Have previously passed the life and health insurance exam and worked in Medicare sales.Be able to work remotely.Chapter is an independent Medicare advisor. We help Americans to navigate Medicare, supporting them as they sign up and choose specific coverage. Unlike most Medicare advisors who only search plans that pay them, Chapter searches every Medicare option nationwide. This allows us to find savings and benefits that others miss.We are an equal opportunity workplace. We are deeply committed to building an inclusive workplace for people of all races, ages, gender identities, sexual orientations, religions, and ethnicities.Chapter#J-18808-Ljbffr
Consultative sales Medicare Advisor| Remote | OTE $80,000+
We’re optimizing Medicare through greater choice and clarity, while minimizing cost and complexity.
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About Chapter
Learn more about Chapter and their company culture.
We’re optimizing Medicare through greater choice and clarity, while minimizing cost and complexity. Because the other side of 65 should be your best chapter yet.
We watched our parents attempt to navigate the maze of Medicare — nearly missing deadlines, filling out piles of paperwork, and ultimately enrolling in plans that were more expensive than comparable alternatives — and we knew there was a better way.
We’re turning the page on our experience by championing our customers with the tools and support they need to have the Medicare experience they deserve.
Why Join Chapter?
Surround yourself with teammates that push boundaries and do good in the world. Help us think beyond the status quo and make retirement better for all Americans.
Chapter’s exceptional team all share four critical values:
Put Members First: Relentlessly pursue opportunities to improve the lives of our members, above all else
Real Transparency, Not the Buzzword: Share as much information as possible so Chapterians can do their best work
Invest in Each Other: Partner with and help those you work closely with learn and grow
Ownership Without Ego: Tackle problems with an end-to-end orientation, driven by a strong bias to action
Tech stack
Learn about the tools and technologies that Chapter uses to build, market, and sell its products.
Node.js
Next.js
JavaScript
HTML5
CSS 3
GraphQL
TypeScript
Facebook Ads
Google Tag Manager
Cloudflare
Sentry
14 moreChapter employees can create an account to update this tech stack.
Employee benefits
Learn about the employee benefits and perks provided at Chapter.
Wellness benefits
$100/month health and wellness subsidy
Home office budget
$500 desk setup subsidy to set-up your unique home office
Fertility benefits
We'll pay for people seeking fertility treatment via Carrot.
Company events
Team retreats, hackathons, and engineering team events including game nights
Chapter
Company size
51-200 employees
Founded in
2020
Chief executive officer
Cobi Blumenfeld-Gantz
Markets
Employees live in
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