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bswiftBS

Sales Operations Manager

bswift is a leading provider of benefits administration and HR solutions, known for simplifying complex benefits processes and enhancing employee engagement.

bswift

Employee count: 501-1000

Salary: 90k-110k USD

United States only

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At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.

We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!

ABOUT US

bswift is a leading provider of benefits administration technology and services, dedicated to simplifying the complex world of employee benefits. We partner with employers, brokers, and consultants to deliver innovative solutions that drive engagement, efficiency, and better outcomes for employees.

THE OPPORTUNITY

The Sales Operations Manager plays a pivotal role in accelerating pipeline growth and enabling the sales organization to focus on selling by driving process efficiency, strategic research, and data-driven insights. This position partners closely with Sales Leadership and Sellers to identify new opportunities, improve prospecting strategies, and ensure sales teams are fully equipped to convert leads into clients.

This role reports to the Director of Sales Operations and will work cross-functionally with Sales and Marketing to optimize pipeline development and go-to-market effectiveness.

WHAT YOU’LL DO

• Support sales leadership in building pipeline as quickly and effectively as possible through prospecting strategy and market intelligence.
• Conduct strategic research using tools such as Salesforce, LinkedIn Sales Navigator, BenefitFlow, Outreach, and internal data to identify target accounts and decision-makers, and ensure these tools are properly integrated and syncing accurately
• Analyze and connect data to uncover relationships and opportunities between employers, brokers, and bswift.
• Qualify inbound leads and ensure a smooth handoff to the sales team.
• Partner with marketing and sales to develop and execute outreach campaigns, sequences, pre-meeting briefings and lead follow-up from campaigns and events
• Develop company dossiers and research profiles for industry conferences and prospect meetings.
• Evaluate benefit guides and technology solutions to identify potential gaps, voluntary products, and tech credit opportunities.
• Support sales forecasting, reporting, and performance metrics tracking in Salesforce.
• Create efficiencies in the sales cycle by identifying process improvements and automation opportunities.
• Maintain accurate and detailed information within CRM (e.g., Salesforce).
• Collaborate with Sales Operations leadership to ensure consistent data hygiene, reporting accuracy, and documentation of key sales processes.
• Support ad hoc projects and strategic initiatives across the sales organization as needed.

WHAT WE’RE LOOKING FOR

• 5+ years of experience in Sales Operations, Business Development, or Benefits Administration, ideally in a SaaS or HR Tech organization.
• Strong understanding of the benefits administration industry and sales cycles for enterprise clients.
• Experience leveraging Salesforce, Outreach, and LinkedIn Sales Navigator.
• Strong analytical, organizational, and project management skills.
• Ability to synthesize information and present clear, actionable insights to sales leaders.
• Excellent written and verbal communication skills with attention to detail.
• Comfortable managing multiple priorities in a fast-paced, dynamic environment.
• Collaborative and proactive work style with a focus on driving measurable results.

Why Join bswift?

At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.

Benefits of Working at bswift:

  • Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
  • Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
  • Remote first, Office friendly environment! No time to commute? No problem!
  • Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
  • Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
  • Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
  • Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.

Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.

Specific benefit offerings vary by position and may be subject to change.

Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.

In the spirit of pay transparency, we are excited to share the base salary range for this position is $90,000-$110,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future continued salary growth. We also offer a generous compensation and benefits package!

At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.

bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.

If you have what it takes to join our award-winning culture, we’d love to hear from you!

About the job

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Job type

Full Time

Experience level

Manager

Salary

Salary: 90k-110k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About bswift

Learn more about bswift and their company culture.

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Flexible Benefits Administration and HR Solutions
Struggling with complex benefits administration, low engagement and clunky HR tech? bswift simplifies it all with flexible solutions and expert support, freeing your time to focus on what matters—your people.

Smarter Benefits, Less Hassle
Your benefits admin solution shouldn’t hold you back. bswift empowers your HR team and employees with an intuitive solution that simplifies benefits. Experience seamless processes, personalized interactions, and higher engagement, all supported by our dedicated team. You deserve easy, effective benefits administration. It’s time for a smarter, more personalized solution.

Employee benefits

Learn about the employee benefits and perks provided at bswift.

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Health Insurance

bswift offers health insurance.

Tuition Reimbursement

bswift offers tuition reimbursement.

Employee Stock Purchase Plan

You can purchase company stock at a discount through a payroll deduction.

Job Training & Conferences

bswift provides opportunities for job training and attending conferences.

View bswift's employee benefits
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bswift

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