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BjakBJ

Technical Lead, Applications

Bjak is a technology company focused on making financial services transparent, efficient, and inclusive, and is the largest insurance portal in Southeast Asia, headquartered in Malaysia. They help millions find the best value insurance policies by simplifying access through technology.

Bjak

Employee count: 51-200

United States only

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About the Role

A1 is building a proactive AI system that carries work forward across conversations, tools, and time.

As Technical Lead, Applications, you directly own the core application architecture that connects AI systems to real-world user experiences. You are responsible for the design, reliability, and evolution of backend services, APIs, and client integrations across mobile and desktop.

This is a hands-on leadership role. You stay close to the code, make critical architectural decisions, and ensure the system remains fast, reliable, and coherent as it scales.

Focus

  • Own the application engineering strategy and execution across backend, mobile, and desktop.

  • Lead and grow a small, senior applications team, including backend, mobile, and desktop engineers.

  • Ensure production-grade reliability: observability, monitoring, retries, fallbacks, and failure handling.

  • Set the architectural direction for AI-powered product workflows, APIs, and client integrations.

  • Ensure AI capabilities are integrated into the product with clear abstractions, predictable behavior, and graceful failure modes.

  • Partner closely with Machine Learning leadership to translate model capability into shippable product features.

  • Make high-impact decisions across latency, cost, reliability, security, and user experience.

  • Establish a strong execution culture through code reviews, design reviews, and hands-on technical leadership.

  • Ensure production readiness: observability, monitoring, retries, fallbacks, privacy, and cost controls.

  • Balance speed and discipline – shipping quickly without compromising long-term system quality.

Ideal Experiences

  • Significant experience leading application or product engineering for complex systems.

  • Strong hands-on background building and shipping backend systems used in production.

  • Experience delivering AI-powered products, with a deep understanding of model integration trade-offs.

  • Excellent system design skills across services, APIs, clients, and data flows.

  • Comfort operating across platforms (backend, mobile, desktop), even if your depth is in one.

  • Proven ability to make high-impact technical decisions under ambiguity.

  • A strong bias toward shipping, iteration, and learning from real-world usage.

  • Move fast without breaking fundamentals

Outcomes

  • Production systems are observable, monitored, and stable under real-world load.

  • Decisions consistently balance speed, cost, reliability, and user experience.

  • Features across backend, mobile, and desktop work smoothly and reliably.

  • Latency and reliability improve measurably over time.

How We Work

The best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical product

Interview process

If there appears to be a fit, we'll reach to schedule 3, but no more than 4 interviews.

Applications are evaluated by our technical team members. Interviews will be conducted via virtual meetings and/or onsite.

We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Bjak

Learn more about Bjak and their company culture.

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Bjak is a technology company focused on making financial services transparent, efficient, and inclusive. Our customers in ASEAN often face challenges in accessing affordable and sustainable financial services, which is why we are dedicated to developing innovative platforms and services to address these needs. Headquartered in Malaysia, Bjak has become the largest insurance portal in Southeast Asia. Our primary platform, Bjak.com, empowers millions of users to find insurance policies that offer the best value and the most comprehensive coverage tailored to their individual requirements. We understand that navigating the complexities of insurance can be daunting, so we've invested heavily in technology like Custom APIs, blockchain, trading systems, and data science. These investments enable us to provide easy access to financial services that were previously inaccessible or difficult to understand, simplifying the entire process for our users.

Our core strength lies in our ability to navigate complex regulatory environments and create pioneering products. For example, Bjak is the first platform globally to simplify and digitize comprehensive life and medical insurance, supported by an AI agent, making these crucial services more approachable. We help Malaysian vehicle owners save significantly on their annual car insurance renewals by allowing them to compare offers from over 10 insurance and takaful operators in under five minutes. This commitment to customer savings and convenience has resulted in millions of users signing up and benefiting from our services. We strive to continuously improve our platform to simplify the online insurance purchase experience, allowing users to choose, compare, and customize their insurance products swiftly and efficiently. Our mission is to make insurance easy, accessible, and rewarding for everyone, fostering a shared and open ecosystem that promotes equality and security in financial services.

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