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BjakBJ

Senior Machine Learning Engineer

Bjak is a technology company focused on making financial services transparent, efficient, and inclusive, and is the largest insurance portal in Southeast Asia, headquartered in Malaysia. They help millions find the best value insurance policies by simplifying access through technology.

Bjak

Employee count: 51-200

China only

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About the Role

A1 is building a proactive AI chat app for everyday users to bring intelligence to conversations, errands, organising and workflows. Unlike traditional chat-based applications, our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior.

As a Senior Member of Technical Staff, Machine Learning, you are an independent owner of critical ML subsystems in production. You take ambiguous problems, design practical solutions, and ship systems that operate reliably at scale.

This is a hands-on, high-impact role focused on depth.

Focus

  • Build core ML systems that power a proactive, long-horizon AI product.

  • Own work end-to-end: data preparation, training, evaluation, inference, and iteration.

  • Turn research ideas into working systems that run reliably in production.

  • Debug model failures and system issues using real production signals.

  • Iterate quickly: ship, measure outcomes, refine, and repeat.

  • Collaborate closely with research, product, and engineering to deliver real user impact.

  • Mentor and review work from other ML engineers through example and technical judgment.

  • Work under real production constraints: latency, cost, reliability, and safety

Tech Stack

  • Python

  • PyTorch / JAX

  • GPU-based training and inference systems

Ideal Experience

  • You have built and shipped ML systems used by real users.

  • You understand how modern ML models behave — and misbehave — in production.

  • You write strong, production-quality code and think in systems, not scripts.

  • You take ownership, work independently, and push work across the finish line.

  • You learn fast, communicate clearly, and improve through iteration.

Outcomes

  • ML models and systems in production consistently meet accuracy, latency, reliability, and efficiency targets.

  • Complex production issues are monitored, debugged, and resolved with minimal disruption.

  • Training, inference, and data pipelines are robust, scalable, and maintainable over time.

  • Drives measurable improvements in ML systems based on real-world signals and user feedback.

  • Provides mentorship and technical guidance to peers, raising the overall ML engineering standard.

  • Collaborates cross-functionally to ensure ML features integrate seamlessly into products and meet business goals.

How We Work

The best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical product

Interview process

If there appears to be a fit, we'll reach to schedule 3, but no more than 4 interviews.

Applications are evaluated by our technical team members. Interviews will be conducted via virtual meetings and/or onsite.

We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

China +/- 0 hours

About Bjak

Learn more about Bjak and their company culture.

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Bjak is a technology company focused on making financial services transparent, efficient, and inclusive. Our customers in ASEAN often face challenges in accessing affordable and sustainable financial services, which is why we are dedicated to developing innovative platforms and services to address these needs. Headquartered in Malaysia, Bjak has become the largest insurance portal in Southeast Asia. Our primary platform, Bjak.com, empowers millions of users to find insurance policies that offer the best value and the most comprehensive coverage tailored to their individual requirements. We understand that navigating the complexities of insurance can be daunting, so we've invested heavily in technology like Custom APIs, blockchain, trading systems, and data science. These investments enable us to provide easy access to financial services that were previously inaccessible or difficult to understand, simplifying the entire process for our users.

Our core strength lies in our ability to navigate complex regulatory environments and create pioneering products. For example, Bjak is the first platform globally to simplify and digitize comprehensive life and medical insurance, supported by an AI agent, making these crucial services more approachable. We help Malaysian vehicle owners save significantly on their annual car insurance renewals by allowing them to compare offers from over 10 insurance and takaful operators in under five minutes. This commitment to customer savings and convenience has resulted in millions of users signing up and benefiting from our services. We strive to continuously improve our platform to simplify the online insurance purchase experience, allowing users to choose, compare, and customize their insurance products swiftly and efficiently. Our mission is to make insurance easy, accessible, and rewarding for everyone, fostering a shared and open ecosystem that promotes equality and security in financial services.

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