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BjakBJ

Head of People Systems

Bjak is a technology company focused on making financial services transparent, efficient, and inclusive, and is the largest insurance portal in Southeast Asia, headquartered in Malaysia. They help millions find the best value insurance policies by simplifying access through technology.

Bjak

Employee count: 51-200

United States only

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About the Role

People systems are the foundation of how organisations hire, manage, and develop talent. We are looking for a Head of People Systems who can design and own the technology infrastructure behind recruiting, HR operations, and workforce data.

This role sits at the intersection of People Operations and Engineering. It combines systems architecture thinking with a deep understanding of how modern organisations hire, operate, and scale.

You will design and build the systems infrastructure that supports a growing, world-class team, enabling scalable hiring, efficient operations, and reliable workforce data across the company.

What You'll Do

Define the People Systems Strategy

  • Define the long-term systems architecture supporting recruiting, HR operations, and workforce data

  • Assess current HR and recruiting systems and identify opportunities to improve automation, data quality, and operational efficiency

  • Design a scalable technology foundation for hiring, employee lifecycle management, and workforce analytics

  • Ensure people systems support rapid company growth and data-driven decision-making

Build the People Systems Infrastructure

  • Design and implement systems supporting recruiting workflows, employee lifecycle management, and internal operations

  • Evaluate, integrate, and manage HR technology platforms and internal tools

  • Build reliable integrations across recruiting systems, HRIS, payroll, and internal data platforms

  • Ensure data quality, governance, privacy, and security across all People systems

Drive the Systems Roadmap

  • Establish and maintain a clear roadmap for People systems and HR technology

  • Prioritize improvements that increase operational efficiency and data visibility

  • Partner closely with engineering teams to implement systems and integrations effectively

Partner with Leadership

  • Work closely with People, Recruiting, Operations, and Engineering leaders

  • Ensure people systems support workforce planning, hiring velocity, and organisational growth

  • Improve employee experience through well-designed systems and processes

  • Help leadership make better decisions through reliable workforce data

What You'll Need

  • Strong experience with HR systems, recruiting systems, or internal operational platforms

  • Technical background: degree in Computer Science, Information Systems, Engineering, or equivalent hands-on technical experience. You can speak fluently with engineers about APIs, data models, system architecture, and integration patterns

  • Strong understanding of systems architecture, data pipelines, and integration patterns

  • Experience building or scaling people systems in a growing organisation is a plus

  • Ability to translate operational needs into effective systems

How We Work

The best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical product

Interview process

If there appears to be a fit, we'll reach to schedule 3, but no more than 4 interviews.

Applications are evaluated by our technical team members. Interviews will be conducted via virtual meetings and/or onsite.

We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, the process to offer may be shorter.

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Bjak

Learn more about Bjak and their company culture.

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Bjak is a technology company focused on making financial services transparent, efficient, and inclusive. Our customers in ASEAN often face challenges in accessing affordable and sustainable financial services, which is why we are dedicated to developing innovative platforms and services to address these needs. Headquartered in Malaysia, Bjak has become the largest insurance portal in Southeast Asia. Our primary platform, Bjak.com, empowers millions of users to find insurance policies that offer the best value and the most comprehensive coverage tailored to their individual requirements. We understand that navigating the complexities of insurance can be daunting, so we've invested heavily in technology like Custom APIs, blockchain, trading systems, and data science. These investments enable us to provide easy access to financial services that were previously inaccessible or difficult to understand, simplifying the entire process for our users.

Our core strength lies in our ability to navigate complex regulatory environments and create pioneering products. For example, Bjak is the first platform globally to simplify and digitize comprehensive life and medical insurance, supported by an AI agent, making these crucial services more approachable. We help Malaysian vehicle owners save significantly on their annual car insurance renewals by allowing them to compare offers from over 10 insurance and takaful operators in under five minutes. This commitment to customer savings and convenience has resulted in millions of users signing up and benefiting from our services. We strive to continuously improve our platform to simplify the online insurance purchase experience, allowing users to choose, compare, and customize their insurance products swiftly and efficiently. Our mission is to make insurance easy, accessible, and rewarding for everyone, fostering a shared and open ecosystem that promotes equality and security in financial services.

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