Process Improvement Specialist

Responsibilities:

• Determine challenges in the compliance process through thorough data analysis and stakeholder collaboration
• Comprehend existing procedures and reconstruct them for enhanced operational efficiency and user experience
• Ensure our process flows are seamless for teammates, by creating step-by-step instructions/guides and documentation for use globally
• Provide clear and concise presentation of findings and design plans to stakeholders across business units
• Develop flowcharts to illustrate both the current and prospective future process flow
• Support the implementation of new workflows and processes, while monitoring the effectiveness
• Support and collaborate with key internal and external stakeholders by proactively bringing ideas and tangible actions to improve the business and performance
• Support the Global Compliance program Heads for the completion and implementation of policies and procedural changes
• Ensure the changes to policies/procedures/guidelines are clearly assessed for impact and communicated to the relevant stakeholders
• Identify areas for improvement in the current onboarding flow and work with relevant business partners to implement the required changes

Requirements:

• Bachelor's degree in a Business, Legal, or related field, or equivalent practical experience
• Analytical mindset and experience in working with data
• 5 years of experience in Financial Crime Compliance in financial institutions or fintechs
• 2-3 years of process improvement experience, ideally managing processes and projects across compliance workflows
• Experience in developing and designing processes, flowcharts and operating procedures
• Ability to navigate through ambiguity in a fast-paced, dynamic environment
• Excellent attention to detail, with the ability to be action-oriented and seek to meet high standards
• Excellent written and verbal communication, time management, analytical, and investigative skills

Working at Binance