Student Onboarding Coordinator

About Beyond 12

Beyond 12 is a national technology-based nonprofit that was launched in 2010 to dramatically increase the number of students from under-resourced communities who graduate from college and who translate their degrees into meaningful employment and choice-filled lives. In partnership with high schools and colleges, our mobile college success platform and our virtual coaches provide students with the academic, social, and emotional support they need to succeed in higher education and beyond. We envision a world in which a student’s race, zip code, and parent’s level of education will no longer predict their college graduation outcomes or their future success.

For more information about our work, please visit:www.beyond12.org

About the Position

Every spring/early summer, Beyond 12 meets virtually or in-person with incoming students to introduce them to coaching. These students have been identified by organizations or their Institutes of Higher Education (IHEs) as candidates to receive 2-4 years of college coaching from a Beyond 12 coach. Beyond 12 delivers presentations to students who will be starting coaching in order to:

• Explain the benefits of coaching as students are moving through their college journey and excite students about the coaching relationship
• Talk about the joint mission of Beyond 12 and their organization/IHE in order to ground the students in the collaborative support they can expect
• Outline touch points students can expect and highlight additional aspects of the coaching relationship
• Outline the onboarding process and how students can initiate connecting with a coach
• Introduce students to the MyCoach app by having them download it and register
• Have students complete a survey to get the most up-to-date contact information and additional information about the student that will support the college relationship

Beyond 12 is preparing 2 versions of the Student Onboarding Workshop to align with the different coaching programs that students may be enrolled in. As a result, Beyond 12 seeks a dynamic and engaging Student Onboarding Coordinator who will collaborate with the Student Onboarding committee to present and lead Student Onboarding Workshops with Beyond 12’s incoming students. Below is the proposed timeline for delivering the workshops:

• Early/Mid-April:
• Kickoff and training for Student Onboarding Coordinatory
• Coordination of workshops with customers
• End-April to Mid-July: Facilitate Student Onboarding Workshops
• Mid-July Mid-August: Workshops Completed (will depend on scheduling demand from customers)

YOUR JOB

• Facilitate engaging and interactive virtual and in-person workshops for Beyond 12’s incoming students
• Participate in bi-weekly meetings and maintain frequent communication via Slack with relevant stakeholders, including the Student Onboarding Committee and supervisors
• Provide timely and constructive feedback on the delivery and execution of workshops, offering insights for continuous improvement
• Collaborate with the Student Onboarding Committee to align workshop content with organizational objectives and customer/student needs
• Create and distribute calendar invites for workshops, including attendees and relevant Zoom links or locations, ensuring all details are provided at least two weeks in advance
• Adapt workshop content and delivery methods as needed to accommodate student demographics and program requirements changes
• Maintain accurate records of workshop attendance, feedback, and other relevant data

Requirements

YOUR ARE

• Someone with a deep commitment to Beyond 12’s mission, vision, and core values: Collaboration, Excellence, Innovation, Knowledge, Respect, and Trust
• Someone who has completed at least 2 years as a College Coach at Beyond 12
• An exceptional presenter, both virtually and in-person, with the ability to engage and captivate your audience
• Results-oriented and self-directed with excellent organizational and time-management skills
• Someone who has excellent interpersonal, oral, and written communication skills
• Familiar with office productivity programs (ex.: Google Docs, Google Sheets, Slack), and web and mobile communication tools

Benefits

WHAT WE OFFER:

Status: Temporary Part-Time Employee, 10-30 hours/month

Hourly Rate: $32

Start Date: April 11, 2024

End Date: July or August 2024

Location: Remote or Oakland, CA

Other Benefits:

• An opportunity to play a significant role in the movement to activate 1 million students from underrepresented backgrounds to help redesign a more just higher education system.
• A diverse team that includes people from different backgrounds and experiences who each bring their unique perspective to our work. Beyond 12 has cultivated a professional environment in which you can be truly seen and heard, and to which you can bring your most authentic and best self.

• You will be a key member of a growing team of passionate individuals who respect, value, and seek diverse ideas and opinions and who balance hard work with fun and connection.
• Location: As of October 2022, Beyond 12 is operating as a hybrid organization, with offices open and available to local employees in Oakland, CA, and Atlanta, GA, but with no requirement for employees to work in person at the office. Beyond 12 also offers the opportunity to work remotely if you already live in another city.
• As a part-time employee, this role does include sick time